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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Professional helpful understanding

5
They really helped me when I didn't know if I had a future I was drowning in debt and as a single mum I coundt reach out to any one they were professional and understanding but most of all very helpful and helped me every step of the way easily and woth out any more added stress Reviewed on: 16th May 2024
Vicki Taylorjm8's avatar
Vicki Taylorjm8

A lot of stress released...

5
I was in a place were stress and anxiety pretty much ran my life and I didn't know where else to turn until I found payplan. I was made to feel at ease and filled with confidence that I can actually come up for some air and start sorting out my financial situation. Reviewed on: 16th May 2024
Tendai M's avatar
Tendai M

They have always been very kind over the phone and v...

5
They have always been very kind over the phone and via emails and messages and patient with me when I forget to reply Reviewed on: 16th May 2024
Hayley t's avatar
Hayley t

I was struggling with my previous consolidation comp...

5
I was struggling with my previous consolidation company to meet their minimum payments, they gave me a couple of other options to use, however this was the best company to arrange everything with, so efficient and less stress for me. Reviewed on: 16th May 2024
Yasmin J's avatar
Yasmin J

Helpful understanding and realistic

5
Helpful understanding and realistic Reviewed on: 16th May 2024
Amy W's avatar
Amy W

My experience has been amazing right from the get go

5
My experience has been amazing right from the get go Reviewed on: 16th May 2024
Kean H's avatar
Kean H

I've had no issues since joining Payplan.

5
I've had no issues since joining Payplan. Easy to use, helpful staff and a massive weight off my shoulders. should have done it sooner. Reviewed on: 16th May 2024
Ellie C's avatar
Ellie C

Excellent service over the years.

5
Excellent service over the years. Don’t know where I would be without there help Reviewed on: 16th May 2024
Christopher kearley's avatar
Christopher kearley

Clear explanation of options available

4
PayPlan staff clearly explained what my options were and took me through them. Reviewed on: 16th May 2024
Sally B's avatar
Sally B

Exceptional assistance

5
Have always been very helpful with queries. Have guided me exceptionally well over the last 18 years. Reviewed on: 16th May 2024
Bryan ANnis's avatar
Bryan ANnis

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