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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life Changing

5
A company that truly cares about its customers, it truly changed my life and this is not purely rhetoric: always understanding, responding quickly and very knowledgeable. Reviewed on: 11th August 2021
Gus's avatar
Gus

Life changing

5
Payplan have made a massive difference to my life by helping me sort my debt worries by working with my creditors to agree on a monthly payment I can afford. It's reduced my worry and anxiety about debt and I would recommend them to anyone with debt worries. Always super helpful when I make contact and resolve any issues or answer any queries quickly. Reviewed on: 11th August 2021
Jennie Ogden's avatar
Jennie Ogden

Really easy to understand

5
Had great help and support from the team which really helped me keep calm and not trigger my anxiety.. deserve my vote . Reviewed on: 11th August 2021
Mathew Grafton's avatar
Mathew Grafton

Help was at hand

5
Payplan really helped me get a grip on my finances. They gave me advice based on my debts current situation and what I could afford to pay. Going into an IVA felt like the worst possible outcome at the time but with clear advice and instructions. It has made my life less stressful, more financially structured. The App helps to keep check of budget and 3 years in I am in a much happier self sufficient place. Quick responses to queries and hope the last 3 years of IVA are as smooth. Keep up the great work Reviewed on: 11th August 2021
Muriel Staples's avatar
Muriel Staples

Amazing

5
I was in such a financial mess and they have all been so helpful, kind, considerate and understanding. Whenever I have made contact with them, they have never taken more than a few hours to respond and always fully explained so no need to keep going backwards and forwards. I’m 4 years into a 5 year journey with them and am so thankful to them for all of their help Reviewed on: 11th August 2021
kirsty.creed86@gmail.com's avatar
[email protected]

Clear, practical, advice

5
Customer service excellent. Clear explanations and suggestions . Reviewed on: 11th August 2021
Carole Smith's avatar
Carole Smith

Excellent service

5
Made everything so simp and easy. I would highly recommend Reviewed on: 11th August 2021
Sarah's avatar
Sarah

Excellent service

5
I have been with payplan a few years and always have excellent service ,my calls emails are always answered promptly and they really do go that extra mile to help in any way they can . Reviewed on: 11th August 2021
Loise's avatar
Loise

Simple, no pressure and a solution

5
Really good, always keep me up to date, easy to deal with, discussed options and dont charge a fee. Just a realistic plan to deal with debt and get rid of the stress of it. Reviewed on: 11th August 2021
Jamie Lawrence's avatar
Jamie Lawrence

Very good

5
Very Helpful , amazing time I recommended Reviewed on: 11th August 2021
Hugo's avatar
Hugo

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