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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very helpful

5
They helped me sort my finances out more than just my debt and I couldn't be happier with their service. Reviewed on: 10th August 2021

Excellent service

5
Easy to deal with and helped me through the years to keep control of my money. I am so glad they have helped me to get through my problems Reviewed on: 10th August 2021

Great service and a relief

5
I spoke to them for over an hour they really put me at ease and sorted my DMP and also helped when my circumstances have changed thryve honestly been amazing Reviewed on: 10th August 2021

Excellent helpful people

5
They have been very helpful with helping me sort out my debts and have always been there for me. Would highly recommend them. Reviewed on: 10th August 2021

Helpful, understanding

5
Great company , easy to deal with Reviewed on: 10th August 2021

Excellent debt manahement company

5
Payplan took care of manageing my debt repayment programme and took away all the stress of dealing with the admin and are tbe perfect cushion between myself and my creditors Reviewed on: 10th August 2021

Amazing care and customer service

5
Since joining Payplan I have dealt with several employees. Each and everyone has been really helpful, knowledgeable and with sympathy to my situation. During the main part of COVID no pressure has been upon me when I was on Furlough and I couldn't thank them enough for their understanding and the fact that they kept in touch with me with a no pressure approach, just asking if I needed any help. THANK YOU Payplan. Yvette Hannay Reviewed on: 10th August 2021

PayPlan gave my life back.

5
We hit a crisis point financially that slowly crept up on us, and before we knew it we were past the point of no return. An extremely dark and stressful time of my life, effecting my health, my relationship with my wife and children, and generally everything felt it was crumbling around me. After speaking to PayPlan they were a shining light on the situation. I didn't feel judged or made to feel stupid for the situation I had got myself in to. They removed a LOT of the stress in sorting us out. We are now more happy than we've ever been and financially in control which is liberating. A couple of small blips have hit us along the way, but PayPlan have always been there for us. Reviewed on: 10th August 2021

Amazing.... helping everyone they can

5
I was in so much debt my life was spiralling into a bottomless pit but Payplan was the helping hand i needed. Thanks to everyone there that literally saved my life. Reviewed on: 10th August 2021

Best company out there

5
Very professional and helpful and the company understands the circumstances Reviewed on: 10th August 2021

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