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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent

5
Supportive, friendly and understanding. Have been with them for almost ten years. Room to breathe Reviewed on: 9th August 2021

Hard choice to make

4
Not the easiest of life choices, but payplan came recommended. Reviewed on: 9th August 2021

Great

5
Really helpful staff always there when i need them Reviewed on: 9th August 2021

Helped me get back in control of my debts

5
Excellent customer care helped me every step of the way. Always on hand to help with any question and very quickly put my mind at rest. I recommend payplan as a company who was there for me. Reviewed on: 9th August 2021

Best decision I ever made

5
I joined payplan after paying through the nose for my debts. They have been brilliant from the start and I pay one monthly fee with no extra charges. I don't have to worry about paying my Bill's on time and I have one payment which is affordable. Would highly recommend to anyone in financial difficulty. Reviewed on: 9th August 2021

GREAT CLIENT SUPPORT

5
Payplan has helped sort our finances, they have spoken to our creditors to arrange a debt management programme which is affordable for us and if we need to contact them they always respond within an excellent time frame. Reviewed on: 9th August 2021

DMP

5
I have been with Payplan for about 10 years or more. They have taken control of my creditors and made it more manageable for me over the years to continue paying my debts. Excellent customer service. Always at the end of a phone. I can email on their website and they answer me back within a day. I have had full customer service from them. I am due to end my journey with Payplan in November and will then be Debt free! I wouldn’t have been able to do that without Payplan, I have nothing but praise for them. All my debts will then be “paid in full”. I’m so proud of myself, and they are a big part of my debt journey. Reviewed on: 9th August 2021

Outstanding and relentless

5
I would like to take this moment to tell everyone how fantastic Payplan was and is at sorting out my financial difficulties and to help me get on track, without their help and support and taking all the worry out of the situation I would of been in a serious pickle. So I would recommend them to anyone in the same situation in a heartbeat. Fantastic customer services and doing their upmost to help you throughout the process and afterwards. Many thanks Payplan and my account manager Jordane Linsley Reviewed on: 9th August 2021

Helped me turn my life around

5
This organisation basically helped me turn my life around when I was in a dark, dark financial hole. They gave me the help, guidance and tools to lighten up my life and get me back on track financially. Those days of pressure are gone thanks to the help of PayPlan. They really made the difference. Not only did PayPlan help me get back on track, but they did it with professionalism and customer service of the like I have not found in any organisation. I never do reviews, however, I will on this occasion make an exception. Thank you PayPlan Reviewed on: 9th August 2021

I can't thank PayPlan enough for the help and support they gave given me over the last few years. I don't know where I would be without them.

5
I got in debt and didn't know how to get myself out of it, my friend recommended calling PayPlan to see if they could help... i wish I called them sooner Reviewed on: 9th August 2021

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