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PayPlan: Debt solutions reviews

4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Highly recommend payplan

5
Payplan has helped me for a number of years by consolidating my debt issues. They are very professional company who worked through my situation and got to a solution with very little fuss. Reviewed on: 8th August 2021

Help when you need it.

5
Outstanding service from Payplan. Don’t know what we would have done without them. Reviewed on: 8th August 2021

Life saving

5
PayPlan team is fantastic and very helpful. I found myself in a very difficult financial situation due health problems and my mental health was badly affect by it in consequence. It was a downward spiral. Upon contacting PayPlan I was convinced that I found hope. And I was right. The team is amazing: empathetic, polite, helpful, humane. In every step of the process I've met people who was ready to listen to me and help moving out of the pile of debt I found myself on. Nobody wants to be in that situation. But it's amazing to know that, if and when that happens, you find support and help from great people. Reviewed on: 8th August 2021

Life savers

5
There when you most need help to sort out your finances Reviewed on: 8th August 2021

Good experience to date

5
Payplan have taken away the stress we had of receiving letters and telephone calls from our creditors . They arrange an affordable monthly payment until we are in a position to repay our debts. Reviewed on: 8th August 2021

Brilliant customer service

5
I have been with Payplan for 9 years and can honestly say their service is second to none. I get a yearly review to make sure my re-payments are still affordable for me. I never get hassled by debtors - On the few occasions in the early days when I was called by debtors as soon as I said I was with Payplan they said they would contact them directly. Whenever I have any queries I contact them via the App and they are dealt with within 24 hours, but usually the same day. Can’t fault them in any way. If anyone I knew needed a debt management plan I would recommend Payplan without a seconds hesitation. Reviewed on: 8th August 2021

Debt management plan

5
I have been with them since 2006 and they have helped me all along. All very helpful. Reviewed on: 8th August 2021

Help through troubled times

5
Payplan have been there to help and understand the difficulties over the past few years. From losing my job years pre pandemic to getting back on my feet again. Helpful advice. Understanding through my payment plan to creditors and contact when required. I would recommend them as a resource and financial guidance through difficult circumstances. Reviewed on: 8th August 2021

Life changer

5
Pay Plan has made it possible to stop chasing my tail financial and make small savings. This has been a life changer. Reviewed on: 8th August 2021

The best debt solution company

5
I Have been with Payplan for years now, and they have help me tremendously to get back in track with my debt payments and my life. I have no hesitation in recommending them for the award Reviewed on: 8th August 2021

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