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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

fantastic help and support when needed

5
Given good solid advice on how to best organise my finances, also they are very supportive. Reviewed on: 8th August 2021
steve's avatar
steve

Great service

5
Great service so easy to talk too. Keep up the good work Reviewed on: 8th August 2021
Ryan Taylor 's avatar
Ryan Taylor

Great Service

5
Payplan make moving on from having a debt problem easy. Reviewed on: 8th August 2021
Carl Burgess-Bowler's avatar
Carl Burgess-Bowler

Thank goodness for these guys

5
I cannot tell you much weight was lifted off my shoulders after finally contacting and using Payplan. They handle everything for you. Brilliant people - thank you. Reviewed on: 8th August 2021
Robert Clive Exton's avatar
Robert Clive Exton

Helping me on the road to being completely debt free!

5
When I first reached out to PayPlan I was in a financial mess and suffering daily anxiety and panic attacks. PayPlan have been there every step of the way and I am now just 2 years away from being completely debt free. I cannot wait for the day I can finally say “I did it!” and I will forever be grateful to the help and support I have received in making that a reality- thank you PayPlan Reviewed on: 8th August 2021
Thankful's avatar
Thankful

10 out of 10

5
Very helpful and they make your process very clear and eloquent to understand and endeavour to ensure a fair solution regarding your needs. Reviewed on: 8th August 2021
Maureen Mcneilly 's avatar
Maureen Mcneilly

Payplan has saved lives blighted by debt

5
As a charity volunteer, I have helped various people by referring them to Payplan as the most user-friendly way to get back in control of their finances and several have told me before Payplan they could see no way out and may have self-harmed. Everyone I have dealt with at Payplan has been so helpful, totally non-judgmental, and they also make it easy for people like myself who have third party authorisation to deal with the account. Reviewed on: 8th August 2021
Chris's avatar
Chris

Excellent customer service

5
Helped greatly to solve my financial situation, by managing my affordable payments to my creditors. I have now settled my debts and cannot thank them enough for all their help. Reviewed on: 8th August 2021
Hilary Saxon's avatar
Hilary Saxon

Pay plan got me back on my financial feet

5
I was £56 000 in debt. Pay plan set me a doable and realistic monthly plan. Now down to £12 000 and still reducing. Best move for my financial and mental wellbeing I ever made. Reviewed on: 8th August 2021
Mike's avatar
Mike

Saved me

5
Without the staff at Payplan I would not like to think what my current situation would be you could actually say that they saved my life as I became unwell and unable to face my debtors open mail or answer the phone. Once I found Payplan they took all this worry and real concerns away and allowed me to continue in life without them I do not know how I would have managed going forward and I would say that tis would be the case for many others who never saw themselves falling into debt I owe them a deep debt of gratitude Thanks to all who helped Reviewed on: 8th August 2021
Chris Horn's avatar
Chris Horn

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