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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Payplan have been fantastic. They have taken a big wait off me mind and helped me loads. Reviewed on: 6th August 2021
Jo's avatar
Jo

Good company

5
Easy to use good staff and easy to talk to Reviewed on: 6th August 2021
Catrin Johns's avatar
Catrin Johns

Lifesavers

5
Payplan helped me take back control of my life and finances A fantastic service from a fantastic organisation Reviewed on: 6th August 2021
wayne bishop 's avatar
wayne bishop

Great

5
Excellent service, do a brilliant job Reviewed on: 6th August 2021
Jeanie Hynd's avatar
Jeanie Hynd

Great , helpful

5
PayPal have helped me for years. Easy and clear communication very helpful Reviewed on: 6th August 2021
Lucie's avatar
Lucie

very attentive and work with you at all times

5
From start to finish they have had by back and got me out of a really awful situation - thanks guys Reviewed on: 6th August 2021
Z's avatar
Z

Pretty good overall

4
sometimes hard to get hold of customer service but once through issues are resolved professionally Reviewed on: 6th August 2021
Alan Ranger's avatar
Alan Ranger

a helpful company

5
I have been with PayPlan for a good number of years since my bank decided to reclaim a business overdraft with no notice. PayPlan helped me in arranging a repayment plan when I thought I could not be helped. I will be forever in their debt. Thank you PayPlan Reviewed on: 6th August 2021
gasmith's avatar
gasmith

reassurance and confidence

5
My first experience was one of relief and calmness for the first time in a very lonbg time that I was able to speak to someone who put my worries and concerns into perspective and I felt the weight lift and saw some kind of future. During my time I have regular telephone calls to keep me upto date and to bring up anything I wish to speak about. I have found they will take up and query on my behalf and do the very best they can for their customers. I would be seriously lost without the support and dedication the staff have given me. Reviewed on: 6th August 2021
Avril Johnson's avatar
Avril Johnson

Less stress, and the full package.

5
I'm not proud of having debts, but the plain fact is, I have them, and the mental stress associated with them. However, a few years ago I had the good fortune to find PayPlan, which obviously didn't immediately reduce my debt level but certainly did reduce my mental stress level. The very pleasant, professional and non-judgemental people at PayPlan quickly worked out an affordable Debt Management Plan for me based on my income/exp., and liaised with my creditors on my behalf. I get a regular annual review of my financial situation and expert advice on what amount is affordable to offer my creditors, with the aim of paying of the debt as quickly as possible. PayPlan also offer advice on alternative debt solutions where appropriate. Super Company, very nice people. Reviewed on: 6th August 2021
Michael Hardy's avatar
Michael Hardy

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