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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

My feedbackwith Pay Plan

5
Pay Plan has help me to be debt free for sometimes when I needed most. A very recommendable service to any one who needed debt management service. An excellent service .I'm very happy they have assisted me most when I was in debt problem... Reviewed on: 5th August 2021

Fantastic company

5
Payplan is a fantastic company . The staff really listens to you and give you the correct advice too . They deal with the debt collectors and customers in a Proffessional way.I That is why I vote for them . Reviewed on: 5th August 2021

Excellent service

5
Excellent friendly staff . Always helpful Reviewed on: 5th August 2021

A welcome no-nonsence support!

5
Provided immediate help when I needed it relieving an immediate solution to the stress I was feeling before contacting them Reviewed on: 5th August 2021

Supportive solutions

5
I am coming to the end of an IVA with Payplan they have been so supportive throughout They provided the best solution for my debt problems after working through several options with me and kept me firmly on track. We have annual reviews If I have a problem I can call them and get help .They are totally non judgemental and put me at ease. They respect my privacy and do not leave telephone messages that could be picked up by other people who are not aware of my situation I thank them wholeheartedly for helping me and cannot thank them enough Reviewed on: 5th August 2021

Great to work with

5
Nice people and easy going. Very helpful. Reviewed on: 5th August 2021

Good advice from Payplan.

5
Been with Payplan for a good few years now. Easy to work with and understand, takes the stress out of dealing with your creditors. Large debts can take time, I have been affected by early retirement due to ill health, Payplan have certainly taken the worry away for me. The plans are flexible, just let them know if you are having issues. Reviewed on: 5th August 2021

polite to deal with.

5
wery understanding of the situation and explain in plain english the various options open. Polite to deal with very prompt to answer any questions and put forward idea's. Reviewed on: 5th August 2021

Brilliant service to use

5
This company are so helpful sorting out your finances I haven’t had one problem and used them for a while now. Friendly customer service and useful app to keep on track and get in touch if you need to. Reviewed on: 5th August 2021

Absolutely life saving experience after financial reversal

5
We had a small manufacturing company in the UK, changes in personnel of one of our main customers resulting in the withdrawal of their orders. Subsequent liquidation became necessary, with us personal taking on the liabilities, although a limited company. PayPlan was indeed a life saver. Excellent communication, promptly available advice, either by phone and/or email. Highly recommended. Reviewed on: 5th August 2021

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