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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fantastic experience

5
I have had an account with Pay Plan for some years and without their help and advice I doubt that I would have been able to cope. So helpful and non judgemental. Reviewed on: 5th August 2021

Thanks to PayPlan

5
Pay Plan have been hugly helpful for me over the years, I couldent have done without them with regards to facing and fighting possable bankruptcy with we have managed to avoid and I'm now almost out of debt which is fantastic. Reviewed on: 5th August 2021

" In Time of Need"

5
At my age (74 when first contacted Pay Plan), it was scary and worrisome even seeking help to enable me to deal with the debt management. An introduction to Pay Plan was a helping hand. Its enabling approach became a helping hand to pay a regular sum to creditors without any complications and giving me a peace of mind. Pay Plan appear to have a structured way of dealing with clients saving face and humiliation which most of us go through during the process. I would recommend them without hesitation. Reviewed on: 5th August 2021

Piece of mind

5
Since I have been with payplan I have managed my debt and kept up with it with ease they are understanding and very supportive. Reviewed on: 5th August 2021

Stress Removal

5
After having spoken to an advisor at Payplan the weight was lifted from my shoulders, I began to believe there was a resolution to my problems, I managed to sleep well for the first time in many months. The team at Payplan helped me through every step and explained things thoroughly, I now have a plan up and running and can see the light at the end of the tunnel. Reviewed on: 5th August 2021

management payments

5
very helpful in manageing payments due to reduced income Reviewed on: 5th August 2021

They were there when I needed them.

5
Was already with a dmp where I paid a monthly fee and did not get a lot of advice or help.Have found PayPlan both very helpful and efficient and always ready to explain. Reviewed on: 5th August 2021

Peace of mind.

5
True to its promise, Payplan has worked so hard in helping me achieve peace of mind and enjoy my old age without worrying too much of how I could make both ends meet when I retired. Through Payplan I was able to meet all my obligations and face life with dignity. Reviewed on: 5th August 2021

Efficient and professional

5
Very knowledgable and helpful and efficient with great staff. Reviewed on: 5th August 2021

Excellent company to help with debts

5
I have been with payplan now for over 4 years. They are a great company that will work with you and find the best plan possible for you to pay back outstanding levels of debt that are getting out of control. There polite and friendly staff are also a credit to the company. I have had no problems with them only praise. Look forward to finishing my plan in 12/15 months time and becoming debt free. Definately recommend payplan. Reviewed on: 5th August 2021

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