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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Help is a phone call away.

5
Struggling with multiple debts and not knowing how to resolve the problem, I contacted PayPlan and received immediate help. Together with PayPlan we were able to find an affordable repayment plan to present to my creditors, who accepted the repayment offer, which enabled me to budget each month knowing what my obligations were. Reviewed on: 4th August 2021
Gwen Seer's avatar
Gwen Seer

Help in an hour of need

4
Been with Payplan for at least 17 years trying to pay back my debts, always polite, don't judge, and generally good advice. Reviewed on: 4th August 2021
Phil's avatar
Phil

Thanks

5
Didn’t know what to do, pay plan sited everything Reviewed on: 4th August 2021
Jack and Diane Bennett's avatar
Jack and Diane Bennett

Very professional but caring and helpful

5
At a time of great stress and embarrassment, they gave me hope. Reviewed on: 4th August 2021
Jacqueline I Brown's avatar
Jacqueline I Brown

Not having to worry

5
Been with Payplan approximately and every year we have a meeting via phone to see if my financial situation has changed and if we need to up my payments or reduce them . Either way they dont pressure you into anything that your not happy with and would recommend them to anyone that finds themselves in a situation that we did . Yes we overspent but they were there to guide us .... Great Company and they are called PAYPLAN well worth a phone call if you are in a financial situation ... Reviewed on: 4th August 2021
chris stroud's avatar
chris stroud

Made my life stress free

5
I have been with payplan for a few years and have had no problems with customer care and financially it makes my life livable again x Reviewed on: 4th August 2021
Amanda's avatar
Amanda

Always helpful and nonjudgmental.

4
PayPlan negotiated on my behalf to have a break from paying off my debts whilst I was being treated for cancer and in receipt of sickness benefit. Reviewed on: 4th August 2021
Sharon Bucknell's avatar
Sharon Bucknell

Changed my life

5
I didn't know where to turn until I was advised to go to Payplan and I was glad I did. They took the stress of juggling my finances and helped to manage my payments to creditors. This has helped me to budget other household bills. Thank you Payplan. Reviewed on: 4th August 2021
G Griffiths's avatar
G Griffiths

The human face of debt councillling

5
Pay plan were there all the way with help and advice and they were also with the friendly face and voice of debt management. Reviewed on: 4th August 2021
Sydney Smith's avatar
Sydney Smith

Helpful and accomadting

5
I find that the staff are always helpful and understanding especially when something unexpected happens they do their best to help you with the situation and help resolve your problems Reviewed on: 4th August 2021
Joanna Gaffney's avatar
Joanna Gaffney

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