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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Thay help me so much Thay are

5
Thay are a very good company helped me out so much I would recommend them to eny body Reviewed on: 4th August 2021
Kevin Slicher's avatar
Kevin Slicher

Relief

5
I didn't know where else to go to for advice, once I was allocated a accounts manager she contacted me regularly until everything was set up. I have the app on my phone which I use to leave messages on. Reviewed on: 4th August 2021
Rose's avatar
Rose

Easy to talk to about debts

5
Having lost my job due to mental illness I contacted payplan as I have quite afew debts and they helped me sort it out and I pay every month Reviewed on: 4th August 2021
paul anderson's avatar
paul anderson

Real support when needed.

5
I have been with PayPlanPlus for a while now and am coming to the end of my debt. They have been consistently helpful and supportive. I’m not sure what I would have done without them to be honest. They never judged me and always tried to help in any way they could as my life changed considerably during the first few years of my plan. Great and tangible help. Reviewed on: 4th August 2021
Sandy Colwill's avatar
Sandy Colwill

Professional company

5
Everyone I have spokent onto are kind, empathic, understanding and very helpful. Your problems are their priority. Reviewed on: 4th August 2021
Kerry Hickling's avatar
Kerry Hickling

Helpful when needed

5
I unfortunately got into debt over £25000 and with this company’s help and advice I am now within touching distance of being debt free .Many Thank Reviewed on: 4th August 2021
Edith McKenry's avatar
Edith McKenry

An end to Debt terror

5
From the first few moments speaking to PayPlan, the absolute terror of debt and harassment over the previous three years began to evaporate. Their calm, non judgemental reassurance and their very professional support rendered my debt not only manageable, but virtually worry free. By sticking to my PayPlan Debt Management Plan, my creditors were satisfied I was paying back to the best of my means and I was no longer victim of the money chasing letters and phone calls. The difference PayPlan made to our lives was unbelievable. Our greatest mistake was trying to solve all our problems ourselves. We should have contacted PayPlan as soon as our difficulties began Reviewed on: 4th August 2021
Dizz1954's avatar
Dizz1954

Saved my life

5
They are amazing, compassionate, they don’t make you feel like a failure. They seem to genuinely care and their plan is simple yet effective. I had my life back thanks to them. Every time you calltyem they are always able to resolve every issue and I would not fault them. Reviewed on: 4th August 2021
Roberta Roccia's avatar
Roberta Roccia

The most helpful set of people

5
Always there to help and listen to anything you want to talk about regarding your case 10 out of 10 Reviewed on: 4th August 2021
Garry Marsh's avatar
Garry Marsh

Good customer service

5
Ive been with payplan a number of years and I've always found them very helpful and courteous. Reviewed on: 4th August 2021
Iris Granger's avatar
Iris Granger

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