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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

great service

5
great friendly service thats very easy to manage Reviewed on: 4th August 2021

I would definitely recommend a friend or family very helpful and understanding.

5
It as helped me get on with my life no more phone calls or letters through the door just one annual review simple and affordable payments and your getting debt free . Reviewed on: 4th August 2021

Helpful

5
Very helpful, informative staff, very understanding of personal circumstances Reviewed on: 4th August 2021

Quick, easy, friendly

5
Since going to payPlan, I can sleep at night, knowing I am paying off my debts at an affordable rate. The staff are friendly and helpful and will quickly tell you the best way to move forward. Reviewed on: 4th August 2021

Excellent care with personal touch

5
Payplan helped me manage my overwhelming debts with care friendliness and personal touch. Whenever I needed help they were always there with calm and good advise. Reviewed on: 4th August 2021

Very understanding

5
Not judgmental , empathy shown and all the through the process no pressure just kindness. It made me feel like could live again, instead of hiding in the shadows. Reviewed on: 4th August 2021

great service

5
very understanding and listen to all your problems many thanks Reviewed on: 4th August 2021

The Best Company in this field who really help, who genuinely care and sort matters out

5
I was in utter depression at the time when I contacted Payplan. I must say that from day first, they treated me like a family member, dealt with my case by paying full attention and found the best solution. They have been guiding me all the way by making me aware of possible best solution for moving forward. Staff is very professional, polite and knowledgeable. I can not praise them enough and in my opinion they are the UK’s top company in this field. I am so lucky and happy that I am under their flag. Reviewed on: 4th August 2021

Saviour

5
They have been so helpful, Keeping me informed and always answer my queries Very satisfied Reviewed on: 4th August 2021

Best debit management plan

5
I have been with payplan for many years. Payplan are very understanding and are always willing to help and advise with changes and support especially wjen difficulties arise. Reviewed on: 4th August 2021

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