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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service!

5
PayPlan is the best. Every penny you pay will be used to pay your debt. There is no service charge. What else do you want? Simply amazing! Reviewed on: 4th August 2021
Mahmudul Shah's avatar
Mahmudul Shah

I have my life back! Fantastic

5
I can now sleep at night knowing that my debts are being paid, albeit slowly. Debts are due to a relationship breakdown and I had no one to turn to and nowhere to turn. After I finally plucked up the courage to ring it felt like I could finally breathe again. My children are now happier too as their mum is no longer crying all the time! Reviewed on: 4th August 2021
Mrs T 's avatar
Mrs T

Customer service

5
Been with them fir a few years always explain everything clearly Reviewed on: 4th August 2021
Angiepottinger@ymail.com 's avatar
[email protected]

tge best help in the worst moment of life

5
I was really struggling with my dets. Can not sleep and worried. Had enought of letters from banks and all those numbers which been my nightmares. Since I with PayPlan I am free from worries and nightmares. I see the light in the tunnel. They so respectful and nice. Customer service also very good. Big thank you! Reviewed on: 4th August 2021
Angelika Wierzchalek's avatar
Angelika Wierzchalek

Always helpful

5
I was so worried about all my debts but all sorted so quickly with kind, helpful staff Reviewed on: 4th August 2021
Jill Knight's avatar
Jill Knight

Great company have no problems thorough and customer service is great

5
been with payplan for years great service, great customer services and very helpful Reviewed on: 4th August 2021
Diane Capon's avatar
Diane Capon

Their service is second to none

5
I have been a customer of payplan for a few years now. They have treated me with dignity and in a non judgemental way . The staff I have dealt with have put me at ease during a time that has been on occasions stressful for me. I am always kept up to date and informed of any changes to my account.. I really couldn’t have asked for better service Reviewed on: 4th August 2021
Natalie osullivan's avatar
Natalie osullivan

Great help!

5
My self and my wife were so worried about our debts. My wife tried to end her life because she was overwhelmed by the debt. We got help from Payplan and they helped us , see a way forward. We are so grateful! Reviewed on: 4th August 2021
angiecotier@icloud.com's avatar
[email protected]

Fantastic Support & advice

5
Fantastic support and advice received to help me sort out my spiralling debt problems, i now only owe to 2 creditors and can see thr end of the tunnel Reviewed on: 4th August 2021
Tracey's avatar
Tracey

Balance the needs of the individual with that of the creditors

5
Payplan have helped me manage my debts following being made redundant. They took time to explain all available options, as well as easing the worries I had. What they were unable to advise on, they made absolutely clear so there were no misunderstandings later. They worked WITH me to make sure I was able to maintain my repayments and were instantly receptive to any change in circumstances. Importantly their attitude and help allowed me to rebuild things and not spend the rest of my days worrying about what was going to happen. Reviewed on: 4th August 2021
Alec Tinsley's avatar
Alec Tinsley

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