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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Pay Plan is a great dept management solution

5
Pay Plan is a great solution in helping us getting dept free to be able to live without the fear of dept collections. Making the decision of joining this company was the best step we have taken so far. The response time is acceptable considering their demand when contacting them. Reviewed on: 19th May 2024

Professional

5
Professional and stress-free, meeting customer needs Reviewed on: 19th May 2024

I can face the future thanks to PayPlan.

5
PayPlan have literally saved my life. I was horrendously in debt and looking for a way out. Citizens Advice put me onto PayPlan and since then I have been able to face the future. Reviewed on: 19th May 2024

Take the stress out of debt..

5
All of the agents I have dealt with at Payplan are knowledgeable and efficient which makes dealing with them a doddle. They have made repaying my debts simple and affordable and i will always be in their debt. Thank you Payplan Reviewed on: 19th May 2024

They have bought simplicity to a complex financial s...

5
They have bought simplicity to a complex financial situation and helped my overall wellbeing and mental health tremendously as a result. Reviewed on: 19th May 2024

Always able to help

5
Always available for support and the plan is suited to you and not the debt. Reviewed on: 19th May 2024

Straight forward and clear explanations

5
Straight forward and clear explanations from the officials. Reviewed on: 19th May 2024

I got myself in to serious Credit Card debt after my...

5
I got myself in to serious Credit Card debt after my father passed away, I also got in over my head with Catalogue Debt to and things just escalated to the point I ended up in £7000+ debt and didn't know what to do, my aunt has used Debt herself and used PayPlan to help her out and she said they helped tremendously and that I should get in contact with them myself and I'm happy I did. Reviewed on: 19th May 2024

Really good advice given.

5
Really good advice given. Always ready to help. Great piece of mind. Reviewed on: 19th May 2024

Payplan have made such a positive difference to my l...

5
Payplan have made such a positive difference to my life. I was so worried about the amount of debt I was in. Payplan helped realise what I can afford to pay and organised agreement with the creditors. Now I know I am reducing my debt but at a level of premium that I can be able to achieve. Thank you Payplan Reviewed on: 19th May 2024