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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Dow to earth and professionall.

5
Dow to earth and professionall. I received good level of support. Reviewed on: 18th May 2024

Payplan have been a great help and support, they kee...

5
Payplan have been a great help and support, they keep me updated and always respond to any queries within a reasonable time Reviewed on: 18th May 2024

Fab customer service and no judgment just understand...

5
Fab customer service and no judgment just understanding. Reviewed on: 18th May 2024

Help was clear and concise when I needed it the most...

5
Help was clear and concise when I needed it the most but more information on the effects of the credit rating and help making sure minimum payments are prioritised would be better Reviewed on: 18th May 2024

was worried about my debts.

5
was worried about my debts.payplan have been great contacting my debtors on my behalf and everything has run smoothly I'm still concerned about my debts but not as much as I was before contacting payplan.hopefully once I have paid off my debts I won't need payplan again but if I did I wouldn't hesitate to contact them. Reviewed on: 18th May 2024

We are so grateful

5
They have taken so much stress out of our situation. Always kind and helpful. Reviewed on: 18th May 2024

Friendly and helpful service.

5
Friendly and helpful service. Take you through everything without complicating the situation. Great to deal with Reviewed on: 18th May 2024

Payplan helped me solved my debts and I am very happ...

5
Payplan helped me solved my debts and I am very happy for their support . Reviewed on: 18th May 2024

Easy to deal with they handle it all.

5
Easy to deal with they handle it all. Regular contract to check it’s all still working. Reviewed on: 18th May 2024

they are friendly and helped me a lot in the most di...

5
they are friendly and helped me a lot in the most difficult time, I am very grateful to them Reviewed on: 18th May 2024