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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A great solution

5
After I caught covid in Nov'20 I lost my job (self employed) and struggled for months. I found an employed permanent job but NatWest wouldn't extend my overdraft until I got paid at the end of my first month (I had been with them since 1984). Rang my biggest ccard MBNA and they advised me to call Payplan. The process of setting it up and opening a basic bank account with another bank was relatively easy and all has been good since. OK I have no credit score and have to drive around in a battered old car because I can't get a loan, but I still have my home! Reviewed on: 22nd June 2023

Great service

5
Payplan really helped me with my struggles during CoViD. They were patient, understanding and non-judgemental, and worled with me to find a solution. Would definitely recommend them! Reviewed on: 22nd June 2023

Easy to work with

5
Easy to contact and very helpful would highly recommend if you are struggling with your debts Reviewed on: 22nd June 2023

Lifesavers literally

5
Payplan helped me to reduce my debt and stop all the phone calls. I had multiple debts around 20k and was losing sleep and suicidal constantly worrying I would lose my house and car. Payplan put a managed payment plan in place and stopped all interest adding on every month. I now am chipping away at the debt. Slowly month by month it drops a little more. Mainly though I have a light at the end. I cannot thank them enough Reviewed on: 22nd June 2023

Life saviour for me

5
Since Payplan taken over and looking after my debts. I started living new happy life. I had so much debt that I couldn’t ever pay by my poor financial management. Payplan team work selflessly with the pure aim of helping people like me and give us new lease of life. By next March , I would be completely Debt free . The way the payplan team esp my debt manger Paula Alvares organised and also looking after if get stressed because of any reminder from companies I received in now and than. So proud of Payplan team . Well done Reviewed on: 22nd June 2023

Very likely

5
Have recommended very good and impressed being so helpful understanding and efficent Reviewed on: 22nd June 2023

Life savers

5
I was really struggling with debts and couldn't feasible solution with mounting interests. I felt so embarrassed about approaching anyone to get help. The team at Pay Plan were so helpful, made me feel at ease to talk about my financial situation. I could see they genuinely wanted to get me out of my troubles and so I felt comfortable to be supported by them to set up a plan. Now I am comfortably managing my payment plan and receive regular reviews to ensure I am still managing financial. Reviewed on: 22nd June 2023

Helpful in dealing with creditors

4
Helpful staff dealing with creditors Reviewed on: 22nd June 2023

Best company to help with debt

5
Every single thing I've done with PayPal has been easy and effortless, staff have been amazingly helpful and answer very quickly never had any issues with them yet. Reviewed on: 22nd June 2023

Help me out so well

5
Help me out so we’ll and they done all the work and done the amount that I could afford Reviewed on: 22nd June 2023

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