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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Payplan have helped me to clear my debts over the years. Extremely helpful and caring staff. Can't do it enough for people. Reviewed on: 17th June 2023

Great company

5
I am very pleased. Debts are an issue very difficult to talk about it. Payplan always make me feel welcomed and they going through your personal case and circumstances. 100% recommended Reviewed on: 17th June 2023

Unbelievably helpful

5
Before I first spoke to PayPlan I honestly thought I was completely out of luck and would have to be in debt for the rest if my life. After speaking to PayPlan I now know this is no longer the case, from the first phone call, they have been nothing but helpful. We made a plan that would suit me and not leave me out of pocket every month and although I still have a little debt I can now see the finishing line and know this won't be forever. I'm extremely grateful to PayPlan Reviewed on: 17th June 2023

They took a weight off

5
It’s been so difficult to approach my debt issues but payplan were so friendly and explained everything. They’ve made it so easy and worry free Reviewed on: 17th June 2023

Friendly & Helpful

5
Staff have always been very helpful, advising and keeping me updated with any useful knowledge required regarding debt. Reviewed on: 17th June 2023

PayPlan Changed my life!

5
I have used PayPlan twice now. The staff are so helpful, really made me feel comfortable and supported me through such a difficult time financially. They have created a lifeline for me in terms of my finances which has changed my life and mental state. I can now sleep at night, my stress is much lower and I have a manageable focus I've recommended PayPlan so many times to others in my position. They go through all the options and give you a personal, tailor made solution. They listen to you, something that's so important Thank you PayPlan Reviewed on: 17th June 2023

Very good

5
Lovely people, trying all the best to help Reviewed on: 17th June 2023

Helpful & Understanding

5
Very helpful & understanding. Always willing to listen & give advice to make things easier in tough times. Reviewed on: 17th June 2023

Amazing

5
Before I got in touch with payplan j would dread every time I came home for the mail that would be there, after a great conversation with the guys they put my mind st ease and have me great advice and immediately got on the case of sorting my creditors out and the relief is unbelievable, thank you so much Reviewed on: 17th June 2023

Life changing

5
Payplan helped us when we were at our lowest point , we knew we needed help with our debts and we’re going to join a company that took a few for offering the same service as payplan , but the speed and friendly staff of sorting everything out helped us sleep again at night ! They contacted all our creditors after helping us with income /expenditure and the online facilities of sending photos of documents is really helpful and quick. Individual case worker is there to help with any queries , we’re happy to say thanks to payplan we are paying off our debts albeit slowly but also living , and even through covid and this tough economic crisis we are proud to say we’ve always continued our payments to payplan, Reviewed on: 17th June 2023

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