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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Amazing.

5
Amazing. They’ve really helped. I was under s lot of stress and they’ve taken it all away Reviewed on: 17th May 2024

I been with pay plan for one year and few months alr...

5
I been with pay plan for one year and few months already, is very nice company and you will receive a full help from they are team Reviewed on: 17th May 2024

Have received consistently good advice going forward...

5
Have received consistently good advice going forward to resolve my debt in an easy and understandable manner. Reviewed on: 17th May 2024

Friendly staff, good customer service!

5
Friendly staff, good customer service! Reviewed on: 17th May 2024

I have received good customer service.

5
I have received good customer service. Reviewed on: 17th May 2024

I had a bad previous experience and payplan did ever...

5
I had a bad previous experience and payplan did everything they could to assure me and offer the best possible service Reviewed on: 17th May 2024

Very helpful when I needed them.

5
Very helpful when I needed them.Sorted out problems I had.Made understanding the process easier Reviewed on: 17th May 2024

Fantastic start to finish.

5
I spoke with a couple money advice charities and companies until PayPlan was recommended by a friend. They were so friendly understanding and easy to deal with from the start. I would honestly recommend people sparking a conversation with them even if it's just small advice and no plans held. They have changed my mindset and debt situation and I feels like I cab breathe and I'm more stress free as clique as it sounds. Would recommend to everyone seeking advice. Reviewed on: 17th May 2024

Worked well!

5
It's worked well for us, and taken the stress and anxiety away. I can answer my phone again! Reviewed on: 17th May 2024

They were very understanding on call and explained e...

5
They were very understanding on call and explained everything simply under very difficult circumstances for myself. can't recommend payplan highly enough. Reviewed on: 17th May 2024