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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Stress removed

5
Battled for years with spiralling debt with no idea how to fix things, a few weeks after having a full and frank conversation with Payplan and I'm set with a fixed plan to stop the rot and get me back on track in ways I didn't realise were available. Highly recommend. The only criticism I can give is that the advisors are much more attentive and easy to talk to before your plan is set up, after you feel more like a number, but in reality you rarely need to speak to them. Reviewed on: 15th June 2023

Excellent service

5
The company is very understanding and caring in it's approach to clients, I have always felt comfortable and at ease discussing, which is a very difficult subject. I would highly recommend them as my experience has been first class. Thank you Reviewed on: 15th June 2023

Dont suffer in silence talk to Pay Plan

5
I use Pay Plan and am very happy to give a review of their service ...Dont get swamped by letters and reminders about money you owe...Of all the wrong things you may have done with money do one good thing and contact Pay Plan today and get your life back....Dont be afraid they will help you Reviewed on: 15th June 2023

Extremely Helpful

5
I believe PayPlan is the best financial help service available in the UK. Reviewed on: 15th June 2023

Changed my life

5
"I recently used PayPlan to help me with my debt and I must say that they exceeded my expectations. The team was knowledgeable, courteous, and professional throughout the entire process. They were able to negotiate with my creditors on my behalf, resulting in a significant reduction in my monthly payments and interest rates. I appreciated the clear communication throughout the process, with regular updates and transparent information about the progress being made. The team was always available to answer any questions I had and provided excellent customer service. Overall, I highly recommend Payplan for anyone struggling with debt. They were able to provide me with the support and guidance I needed to get back on track financially. Thank you PayPlan for all your help!" Kind regards Darren Reviewed on: 15th June 2023

Really helpful

5
Really helpful and want you to still have a life when helping with money issues Reviewed on: 15th June 2023

Excellent

5
They helped me from day one, very friendly, helpful and supportive and gave me peace of mind after months of worrying Reviewed on: 15th June 2023

Good Company

5
Good Dept Company. Helpful friendly staff when talking to them. Reviewed on: 15th June 2023

Outstanding

5
Pay plan have been amazing, so simply to get set and they helped every step of the way. Couldn’t rate them high enough Reviewed on: 15th June 2023

PayPlan

5
After years of struggling with my finances, PayPlan helped me understand what i needed to do , and supported me all the way which has allowed me to finally breath and not to be constantly worried when the postman calls. The advice they give is clear and easy to understand and there customer service is second to none. In theses times of constantly rising costs they are a welcome relief in helping me manage my finances and have teased the stress out of being in debt. Reviewed on: 15th June 2023

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