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PayPlan: Debt solutions reviews

Name: Debt solutions
Rating: 4.94 (22306 reviews)

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4.94

Based on 22,306 reviews, last reviewed 22nd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024

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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

I was struggling after a break up as I was left payi...

I was struggling after a break up as I was left paying all the bills . I got behind and payplan helped me out a lot got in touch with every one I owed money too and helped me so I could afford to pay off what I owed.lovely staff nothing was too much for them Reviewed on: 17th May 2024

When dealing with Anxiety, especially money related...

When dealing with Anxiety, especially money related Anxiety, PayPlan were there to help - everything could be conducted over Chat instead of the Phone, which really helped get my head out of the sand and get my financial situation sorted. The only areas I'd like to see them improve on is the website, which takes an age to load, and the mobile app which is abandoned. Reviewed on: 17th May 2024

Amazing Customer Service

As a recent client for PayPlan, I found the customer service amazing - those I spoke to were understanding to my situation, and I didn't feel any judgement for what can be a difficult subject to converse about. The team helped me as quickly as they could and I felt better about my financial situation immediately. Reviewed on: 17th May 2024

I can see the light!

Payplan has made me feel like I’ve had the weight of the world lifted off my shoulders and I can see the light at the end of the tunnel. Reviewed on: 17th May 2024

Very good, very helpful excellent

Very good, They helped me a lot in a stressful situation Reviewed on: 17th May 2024

PayPlan were approachable, friendly and understanding

I was in a difficult financial situation that was really starting to effect my mental wellbeing and PayPlan were approachable, friendly and understanding of my concerns and really helped to alleviate them. Reviewed on: 17th May 2024

Payplan. Thank you for the stability

Last year i found support from Payplan thanks to my previous Bank. It wasnt only about paying affordable quote monthly but customer service advised to change a bank to reduce my spending. That was supper helpful because I didn't even know that my current bank exists. I am currently more than happy to cooperate with PayPal and my new bank because life is stressful enough and my financial situation looks more stable now than last year although I became a single mum since autumn. Overall Payplan's goal is to support people like me to feel more secure. Can't recommend enough Reviewed on: 17th May 2024

Really easy to setup and non judgemental.

Really easy to setup and non judgemental. I really appreciated it and how smooth everything went. Plus lots of good communication which helped ease my mind. Reviewed on: 17th May 2024

Very easy n people are eggar to help.

Very easy n people are eggar to help. Reviewed on: 17th May 2024

Very informative, helpful and none judgmental.

Very informative, helpful and none judgmental. Give honest, accurate and fair advise when its needed most. Reviewed on: 17th May 2024

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