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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing and so understanding

5
These guys are amazing taking all the stress out of my debt mess … 100% Reviewed on: 8th August 2022
Karen 's avatar
Karen

Amazing help during financially difficult times.

5
During my early 30’s I fell into a dire financial situation. I had racked up a huge amount of debt via loans and credit cards at a young age and I had just become a father for the 1st time and couldn’t make ends meet or see a way out of the huge debt I had accumulated. I reached out for help and found Payplan. With an incredibly understanding and knowledgable customer service team, I was able to put together a financial plan with their help to pay off the debt whilst also being able to live and support my family. Now I am almost debt free and incredibly happy with Payplan. They are always on hand if I need to contact them as well . I don’t know what I would’ve done if I hadn’t of contacted them . Reviewed on: 8th August 2022
James's avatar
James

Slowly Chipping Away

4
PayPlan have been really helpful with helping me manage my debt. I've had one to one email contact with advisors (which is preferable to me than dealing with call centres) and they have always been fabulously patient with me even when I dont understand something. I'm looking forward to having the bulk of my debts paid off in the next few years without interest constantly piling up or the temptation to spend what I've paid off for short term satisfaction. Thanks to all at PayPlan! Reviewed on: 8th August 2022
Sarah Adair's avatar
Sarah Adair

Payment

5
Very very helpful and easy to manage Reviewed on: 8th August 2022
Gary Ralph's avatar
Gary Ralph

Great Experience in coming debt free

5
Great experience in coming debt free always very helpful and friendly,great service and always there when you need them. Reviewed on: 8th August 2022
Stephen Harper's avatar
Stephen Harper

Payplan

5
I got in touch with pay plan via the gov.uk website. Thru were extremely efficient and helpful and put my mind at ease about my debts that they had the right options and were the right people to handle it. Reviewed on: 8th August 2022
Anthony Mckenna's avatar
Anthony Mckenna

Good company

5
Easy service to use. Friendly staff. Reviewed on: 8th August 2022
Laila Osman's avatar
Laila Osman

Best support

5
Everything is explained very clearly, step by step along the way. The customer support is excellent. Reviewed on: 8th August 2022
MikE's avatar
MikE

Good polite when on a phone call and all round good customer services

5
Never had any trouble with the company excellent when they call you keep you up-to-date with things recommend a company to anybody Reviewed on: 8th August 2022
Lord-Richard Harriman Platt's avatar
Lord-Richard Harriman Platt

Professional and helpful service

5
Excellent and professional service. Reviewed on: 8th August 2022
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