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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Always friendly advice

5
I felt embarrassed and very alone and making a call to Pay Plan made my heart palpitate until I heard a friendly voice who reassured me I was not alone. I remain grateful for their understanding and helpful advice and one day when all is settled I will still remember the kind samaratans that held my hand along this difficult time. Reviewed on: 31st July 2022

Absolutely brilliant people to work with

4
My experience with Payplan has been very, very helpful and friendly Reviewed on: 31st July 2022

PayPlan has helped me to stay afloat in my life.

5
Without the help from PayPlan I do not know where I would be now. They helped to negotiate repayment of my debts with my creditors, also they act on my behalf in any communication with them. This is a great stress off my shoulders and my mind. PayPlan helped me to work and live my life fairly normal which is very important as for years I have been suffering from fibromyalgia, an illness partly induced by stress. I shall be for ever greatefull to Payplan for the help I had received. Reviewed on: 31st July 2022

So kind and caring

5
They really try to help, they take away a lot of the stress Reviewed on: 31st July 2022

Always helpful, respectful, friendly & professional.

5
Highly recommend this company as they have helped me so much & are still helping me Reviewed on: 31st July 2022

I have found PayPlan very supportive & will definitely recommend they to others

5
With the support from PayPlan, I have been able to recover from my debt in an affordable & stress free manner. Reviewed on: 31st July 2022

best

5
I only use PayPal for 95% of my online buying Reviewed on: 31st July 2022

One of the best around.

5
Very understanding and friendly. Reviewed on: 31st July 2022

Excellent

5
I am on the road to financial freedom because of pay plan Reviewed on: 31st July 2022

Understanding and Compassionate Staff

4
Given the terrible mess I had gotten myself in to, I found the process fairly straightforward (in the end), and was not made to feel like an idiot or a waste of space. The majority of staff I dealt with were patient, helpful, understanding and compassionate - They made what was an extremely stressful situation bearable. I went from burying my head in the sand to being able to reach a mutual agreement with my creditors. Thank you for all your help! Reviewed on: 30th July 2022

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