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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

PayPlan - Best team

5
PayPlan were very helpful to us and the team was very helpful. Thanks to PayPlan we are enjoying life now with less hassle. Reviewed on: 16th May 2024

Let them take the stress away.

5
From the start, they have taken alot of stress away from me. Easy to contact, good communication. I have a life again! Reviewed on: 16th May 2024

I have been with payplan for a year now and they hav...

5
I have been with payplan for a year now and they have helped a lot, always understanding. They have explained all available options and helped me choose the right one for my personal situation, not by numbers. Reviewed on: 16th May 2024

Freedom from financial stress

5
Help every step of the way. Such a relief to have support Reviewed on: 16th May 2024

I have been into DMP and payplan is the best , they...

5
I have been into DMP and payplan is the best , they are approachable Reviewed on: 16th May 2024

Excellent service

5
No stress good customer service. Every thing in control. Reviewed on: 16th May 2024

I cried tears of joy at the end of our phone call wi...

5
I cried tears of joy at the end of our phone call with Payplan and actually slept well for the first time in months. Finally, someone had listened to us and helped us. We will be forever grateful for this. Every member of staff who has been in contact with us (either via email or telephone) are always so polite, empathetic and friendly. The next five years for us as a family are looking brighter thanks to Payplan. Keep up the good work everyone xx Reviewed on: 16th May 2024

Helped get my finances back on track

5
Helped get my finances back on track. Eased my money anxiety. Flexible and supportive without adding pressure. Reviewed on: 16th May 2024

I’ve found Payplan’s support excellent during a worr...

5
I’ve found Payplan’s support excellent during a worrying time , it has supported me by providing answers to my debt problem and I’ve been helped by providing a way out and are always available at the end of a phone or via email to answer any questions I have Reviewed on: 16th May 2024

Very good

5
Good.very good.I am grateful for the help and support Reviewed on: 16th May 2024