Smart Money People Logo

PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

I found Payplan to be very professional kind helpful...

5
I found Payplan to be very professional kind helpful and good customer service. Reviewed on: 16th May 2024

They helped me when I was at an all time low.

5
They helped me when I was at an all time low. Very helpful and east to use Reviewed on: 16th May 2024

Great at the start and setting up but slow to respon...

4
Great at the start and setting up but slow to respond to emails/requests ie 3 working days Reviewed on: 16th May 2024

Brilliant service, very understanding of the situation

5
Brilliant service, very understanding of the situation Reviewed on: 16th May 2024

PayPlan reduced my anxiety over debt

5
I was in a DMP with another provider having paid £1600 over 6 months and £100pm for a service that PayPlan offered for free. Fast action contacting my creditors and friendly Customer Services. Helped reduce my stress and anxiety having such professional and friendly assistance with my debt management crisis. Reviewed on: 16th May 2024

Supportive and Non-Judgemental

5
Got into financial difficulty back last year, they were non-judgemental and devised a plan I could afford to get back on track, I'm now a year in and I finally feel like I'm getting somewhere with my debts and that's all down to Payplan, can't thank them enough! Reviewed on: 16th May 2024

Great! Nearly Debt free

4
Great! Such a weight taken off! Helpful clear and dealt with creditors. Thank you knowing when i am debt free is a lifesaver! Reviewed on: 16th May 2024

Brilliantly straight forward and I instantly was mad...

5
Brilliantly straight forward and I instantly was made to feel at ease Reviewed on: 16th May 2024

Best customer service

5
Good customer service, very helpful and attentive customer service. Reviewed on: 16th May 2024

Wealth Health Put First!

5
I was referred to payplan via my union. Since seeking advice and enrolling on a plan i have felt a big shift in attitude towards money and my approach to dealing g with it. The plan put in place has let me live my life comfortably whilst remaining to pay of my debts. I honestly haven’t felt this good in years and can’t imagine the relief when my plan finalises in just around a years time. Reviewed on: 16th May 2024