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Perfect Pet Insurance reviews

petfect-pet-insurance
Rated Excellent • 4.74/5

Perfect Pet Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Excellent based on 1,461 product reviews

Average score of 4.74/5
5 star
90%
4 star
5%
3 star
1%
2 star
0%
1 star
4%
Reviews for Perfect Pet Insurance have trended positively over the past 90 days

Latest positive rating

5/5

Polly was friendly, attentive, personable.

Polly was friendly, attentive, personable. She made me feel as though she really cared and nothing seemed too much for her to deal with. Excellent... Polly was friendly, attentive, personable. She made me feel as though she really cared and nothing seemed too much for her to deal with. Excellent staff member. Unfortunately, customer service appears to be a thing of the past, but you’ve got a good’n there! Lovely lovely lady Read more Read less

{"display":"Lucy S","full_name":"Lucy S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Lucy S 14th August 2025

Latest negative rating

1/5

Every time we try to claim, allegedly the claim form...

Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventually... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventually (after several submissions) and we get notification of receipt, the assessment and payout takes ages Read more Read less

{"display":"James leggett","full_name":"James leggett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Perfect Pet Insurance products

About Perfect Pet Insurance

Perfect Pet is a pet insurer based in the UK.

Perfect Pet has over 20 years of experience in pet insurance and is trusted by thousands of proud pet owners. Understanding your pet and choosing the right cover for them isn’t always easy. Perfect Pet aim to make pet insurance choices simple, whatever your budget. Choose from a range of policies that come with vet-backed tools and support to get your pet back on their paws.

Perfect Pet provide insurance for dogs and cats.

Perfect Pet Insurance at a glance

Contact details

Phone
01992 667 330
Email
[email protected]
Main address
Tedaisy Insurance Brokers Limited, Warner House, 123 Castle Street, Salisbury, SP1 3TB
Social media

Reviews for Perfect Pet Insurance

Showing 11 of 1461 company reviews • Last reviewed within 7 days

Polly was friendly, attentive, personable.

Pet Insurance • 14th August 2025

Polly was friendly, attentive, personable. She made me feel as though she really cared and nothing seemed too much for her to deal with. Excellent... Polly was friendly, attentive, personable. She made me feel as though she really cared and nothing seemed too much for her to deal with. Excellent staff member. Unfortunately, customer service appears to be a thing of the past, but you’ve got a good’n there! Lovely lovely lady Read more Read less

{"display":"Lucy S","full_name":"Lucy S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

New Policy

Pet Insurance • 13th August 2025

So way to start policy online and excellent value.

{"display":"Les","full_name":"Les","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Les
Rated Excellent • 5/5
Read more product reviews
  • 1/5

    Every time we try to claim, allegedly the claim form...

    Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventually... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventually (after several submissions) and we get notification of receipt, the assessment and payout takes ages Read more Read less

    {"display":"James leggett","full_name":"James leggett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great advice.

    Great advice. Really thorough and understanding. Really met our needs and expectations

    {"display":"Maria F","full_name":"Maria F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Maria F 11th August 2025
  • 5/5

    I have an elderly dog and the premiums are the best...

    I have an elderly dog and the premiums are the best for the simple cover I need just in case.

    {"display":"Celia w","full_name":"Celia w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Celia w 11th August 2025
  • 5/5

    Great customer service 5*

    Very good , I missed a payment onetime and a simple phone call sorted it friendly staff no long wait for call

    {"display":"Richard F","full_name":"Richard F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Richard F 10th August 2025
  • 5/5

    Pet insurance ...

    Very good price easy to start up a new insurance

    {"display":"Peter D","full_name":"Peter D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Peter D 6th August 2025
  • 5/5

    It was easy to buy the insurance and brilliant servi...

    It was easy to buy the insurance and brilliant service on the phone.

    {"display":"Karen Artus","full_name":"Karen Artus","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Fair pricing and cover.

    Fair pricing and cover. I can't say anything for actual service as I fortunately haven't had to claim yet

    {"display":"Ant B","full_name":"Ant B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1289529.png"}}'s avatar
    Pet Insurance
    Ant B 6th August 2025
  • 1/5

    Very poor kept losing documents and then didn't have...

    Very poor kept losing documents and then didn't have a clue what we were claiming for then end up with ninety pounds for the death... Very poor kept losing documents and then didn't have a clue what we were claiming for then end up with ninety pounds for the death our beloved dog Very disappointed i wouldn't recommend to anyone who has a dog Read more Read less

    {"display":"Stephen prosser ","full_name":"Stephen prosser ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    New quote

    When new quote came through it had increased even though no claim for years. I went on compare website and it was cheaper. Perfect pet matched cheaper price.

    {"display":"Sheila","full_name":"Sheila","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Sheila 5th August 2025

    Products from Perfect Pet Insurance

    Showing all products offered by Perfect Pet Insurance

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