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Perfect Pet Insurance reviews

petfect-pet-insurance
Rated Excellent • 4.73/5

Perfect Pet Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion
See more on their website Write a review
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Excellent based on 1,734 product reviews

Average score of 4.73/5
5 star
90%
4 star
5%
3 star
1%
2 star
0%
1 star
4%
Reviews for Perfect Pet Insurance have trended negatively over the past 90 days

Latest positive rating

5/5

Customer relations

Good communication constantly keeping me informed on all progress

{"display":"Helen S","full_name":"Helen S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Helen S 16th October 2025

Latest negative rating

1/5

Loyal customer and disappointed

I’ve been with you a number of years and hoped you could help me out, but you refused.

{"display":"Yvonne","full_name":"Yvonne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Yvonne 14th October 2025
See more reviews for Perfect Pet Insurance products

About Perfect Pet Insurance

Perfect Pet is a pet insurer based in the UK.

Perfect Pet has over 20 years of experience in pet insurance and is trusted by thousands of proud pet owners. Understanding your pet and choosing the right cover for them isn’t always easy. Perfect Pet aim to make pet insurance choices simple, whatever your budget. Choose from a range of policies that come with vet-backed tools and support to get your pet back on their paws.

Perfect Pet provide insurance for dogs and cats.

Perfect Pet Insurance at a glance

Contact details

Website
Visit provider website
Phone
01992 667 330
Email
[email protected]
Main address
Tedaisy Insurance Brokers Limited, Warner House, 123 Castle Street, Salisbury, SP1 3TB
Social media

Reviews for Perfect Pet Insurance

Showing 11 of 1734 company reviews • Last reviewed within 7 days

Customer relations

Pet Insurance • 16th October 2025

Good communication constantly keeping me informed on all progress

{"display":"Helen S","full_name":"Helen S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Outstanding customer service and knowledge

Pet Insurance • 14th October 2025

Outstanding customer service and knowledge

{"display":"Frank A","full_name":"Frank A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    fab customer service, our insurance lapsed as we cha...

    fab customer service, our insurance lapsed as we changed banks and they were so helpful and added the missed payments on to the yearly charge... fab customer service, our insurance lapsed as we changed banks and they were so helpful and added the missed payments on to the yearly charge rather than a big chunk of money out at once Read more Read less

    {"display":"Kathryn F","full_name":"Kathryn F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Kathryn F 14th October 2025
  • 5/5

    Ollie was very helpful, went through all the details.

    Ollie was very helpful, went through all the details. Patient and careful

    {"display":"Jain G","full_name":"Jain G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Jain G 14th October 2025
  • 5/5

    Good value.

    Easy to take out on line, very simple to follow.

    {"display":"Tony B","full_name":"Tony B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Tony B 14th October 2025
  • 5/5

    Have been with Perfect Pet for many years with affor...

    Have been with Perfect Pet for many years with affordable cover & everything explained in the perfect manner. All colleagues very well informed & can... Have been with Perfect Pet for many years with affordable cover & everything explained in the perfect manner. All colleagues very well informed & can answer every question or issue I've raised. Would def recommend Read more Read less

    {"display":"Donna L","full_name":"Donna L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Donna L 14th October 2025
  • 1/5

    Loyal customer and disappointed

    I’ve been with you a number of years and hoped you could help me out, but you refused.

    {"display":"Yvonne","full_name":"Yvonne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Yvonne 14th October 2025
  • 5/5

    Excellent website to navigate, customer services ar...

    Excellent website to navigate, customer services are very helpful

    {"display":"Barry M","full_name":"Barry M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Barry M 14th October 2025
  • 5/5

    I had assumed that the policy would be more expensiv...

    I had assumed that the policy would be more expensive than last year but was horrified at the increase. On checking comparison web site I... I had assumed that the policy would be more expensive than last year but was horrified at the increase. On checking comparison web site I was very disappointed to find the same policy at only a small increase. After 25 minutes wait for my phone call to be answered I was pleased that your operative could match the site price. I have to admit I was tempted to look elsewhere as I feel you do not value loyalty. Read more Read less

    {"display":"Jill B","full_name":"Jill B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Jill B 14th October 2025
  • 5/5

    Positive experience

    Really easy positive experience and easy to identify components of the policy.

    {"display":"Aimee L","full_name":"Aimee L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Aimee L 13th October 2025
  • 5/5

    Cheap as chips

    Fast and good cover and value for money

    {"display":"Ian B","full_name":"Ian B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Ian B 13th October 2025

    Products from Perfect Pet Insurance

    Showing all products offered by Perfect Pet Insurance

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