Smart Money People Logo
Share this page
Link copied

Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.74
Based on 1,462 reviews, last reviewed 15th Aug 2025
3200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Exceptional throughout Customer Services are second to none. The call handlers are helpful and friendly and extremely knowledgeable. Changing policy details IE: our new addr... Read more Reviewed on: 15th August 2025
Johanna Smith's avatar
Johanna Smith

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025
James leggett's avatar
James leggett
Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Perfect Pet Insurance Pet Insurance reviews (1462)

Fab service

5
No issues, good service and really good customer service Reviewed on: 13th July 2023
Stephen Potts's avatar
Stephen Potts

Great cover

5
Having compared many other insurers these stood out by far with the comprehensive cover provided. Having a boisterous Labrador I needed something that would enable me to claim more than once if anything happened and this is exactly what I’m able to do. You definitely get what you pay for and much more compared to other insurers. Reviewed on: 13th July 2023
Paul McGuire's avatar
Paul McGuire

Excellent Value

5
The fees for insurance are very competitive. No hassle renewal procedures and keep you updated frequently. Highly recommend as such a friendly team of quality employees Reviewed on: 13th July 2023
Rachel Beale's avatar
Rachel Beale

Very reasonable

5
No problem with the set up and all reasonable prices Reviewed on: 13th July 2023
Deepali Aneja Soni's avatar
Deepali Aneja Soni

Easy, friendly and helpful

5
Simple to set up, you can auto-renew and still get a call to check the cover is still right for you. Handy when I was unwell and had my eyes off the ball to check during a recent health issue as they did the leg work. Reviewed on: 13th July 2023
Joanne Whenmouth's avatar
Joanne Whenmouth

Exceptional

5
The prices are good for what claim you want and overall I am satisfied at what I receive and also the notifications regarding savings Reviewed on: 13th July 2023
Kalvin Burke's avatar
Kalvin Burke

Simple, Clear Policies with lovely staff

5
I’ve been with Perfect Pet for 3 years and had no problems whatsoever. The prices for the level of cover are fair and competitive and staff quickly answer calls and are responsive to any questions. Would have no hesitation to recommend Reviewed on: 13th July 2023
Catherine Jones's avatar
Catherine Jones

Very happy

4
We have both our dogs insured with Perfect Pet - when our first dog was approx 6 months old, he had an unexpected accident which cost an arm and a leg, but Perfect Pet honoured the terms of the insurance and reimbursed a large portion of the vet fees, which gave us peace of mind financially. It's not easy to go through things like that with your beloved pet, but the support received with Perfect Pet throughout the process was great and we were happy when we got our second dog, to insure her with them too, as we had the confidence and trust in them, that they will come through if anything unexpected like this happens again with either dog. They are always friendly and polite on the phone, and make sure to help with any query so that you are satisfied everything is in order and taken care of, so you can have peace of mind day-to-day, to enoky life with your pets, knowing your pets are covered. Reviewed on: 13th July 2023
Ali Lloyd's avatar
Ali Lloyd

Easy and quick to set up

4
Perfect pet was all done on line. All quick and easy to set up. Then when due for renewal it was an easy process to complete and the price hadnt increased. Reviewed on: 13th July 2023
Jo's avatar
Jo

Does what it says on the pet food tin!

5
Great insurance, reasonably priced. I would recommend. A++++++++ Reviewed on: 13th July 2023
Steph's avatar
Steph

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill