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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.74
Based on 1,462 reviews, last reviewed 15th Aug 2025
3200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Exceptional throughout Customer Services are second to none. The call handlers are helpful and friendly and extremely knowledgeable. Changing policy details IE: our new addr... Read more Reviewed on: 15th August 2025
Johanna Smith's avatar
Johanna Smith

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025
James leggett's avatar
James leggett
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1462)

Accident

5
My dog was involved in an accident and perfect pet paid out so quickly and direct to the vet Reviewed on: 13th July 2023
Liam's avatar
Liam

Great insurance cover

5
Easy to set up and be covered straight away Reviewed on: 13th July 2023
Rose Wonfor's avatar
Rose Wonfor

Brilliant

5
Paid my claim online very helpful Reviewed on: 13th July 2023
Nora's avatar
Nora

Outstanding

5
Outstanding service, support and price! Reviewed on: 13th July 2023
Emma Spencer's avatar
Emma Spencer

Excellent service when I needed it

5
My cat sadly passed away and they sent a condolences card - they sorted all the final bills and made it so much easier Reviewed on: 13th July 2023
Hayley's avatar
Hayley

Great Pet Insurance

4
Easy to arrange for our pet we adopted when my mother passed away. competitive premiums and good terms and conditions. No claims yet but that will be the true test a==of how good policy and customer service is. Many thanks Reviewed on: 13th July 2023
William Kersley's avatar
William Kersley

Great service

5
Easiest insurance company to sign up to, straight forward and nothing hidden from you. Reviewed on: 13th July 2023
Catherine Stone 's avatar
Catherine Stone

Amazing customer service !

5
Would highly recommend this gentleman. Full of energy, honest and always willing to help regardless of time Reviewed on: 13th July 2023
George Harris's avatar
George Harris

Easy customer service and reliable

5
Had to claim earlier this year for my dog to have a lump removed, super helpful and had absolutely no issues. Reviewed on: 13th July 2023
Jade Marchant's avatar
Jade Marchant

Easy to use and always helpful

5
Very easy to set up and use, have always been extremely helpful and accommodating. Happily recommend to anyone. Reviewed on: 13th July 2023
Rachael's avatar
Rachael

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