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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.74
Based on 1,627 reviews, last reviewed 12th Sep 2025
17600% increase in 5 star reviews
in the past 90 days
350% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Phoned to discuss renewal. Phoned to discuss renewal. Very helpful Reviewed on: 12th September 2025
Leesa K's avatar
Leesa K

Latest lowest rating:

1

Ripping off your customers My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being give... Read more Reviewed on: 5th September 2025
Maria's avatar
Maria
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1627)

Simple process.

5
Simple process. Cover needed for peace of mind was easy get. Reviewed on: 3rd September 2025
Leona M's avatar
Leona M

I needed to claim as my Dog was attacked by another...

1
I needed to claim as my Dog was attacked by another dog on a walk and needed antibiotics however as it was a friend that was walking the dog the claim was rejected. This is ridiculous. Reviewed on: 3rd September 2025
Sebastian D's avatar
Sebastian D

Pet insurance

5
Very Helpful Guy called Elliot explained everything very pleasant, thank you. Reviewed on: 3rd September 2025
Jules's avatar
Jules

Customer service

5
Communication was so easy and staff were very helpful Reviewed on: 3rd September 2025
Michelle Morel 's avatar
Michelle Morel

Great service

4
Had to call customer service, the advisor was super helpful, followed through with everything he said he’d do and sped up the process for me due to the delay I’d experienced. Reviewed on: 3rd September 2025
Elly 's avatar
Elly

So fast to answer the phone and actually speak to a...

5
So fast to answer the phone and actually speak to a human Reviewed on: 3rd September 2025
Beth f's avatar
Beth f

Great so far.

5
Great so far. Happy with the new policy. Reviewed on: 28th August 2025
Rachael 's avatar
Rachael

It was easy and very simple to buy the right insuran...

5
It was easy and very simple to buy the right insurance for my dog Reviewed on: 27th August 2025
Mark C's avatar
Mark C

Very friendly and personal service.

5
Very friendly and personal service. Spent time explaining options and easy to understand. Great for renewal too as process don’t go up to much. Reviewed on: 26th August 2025
Lynne H's avatar
Lynne H

Good start, but fiddly renewal

4
Easy initial sign up and good terms, but with a frustrating need to negotiate over the phone to secure the renewal price I could see in price comparison searches. Reviewed on: 26th August 2025
Colin's avatar
Colin

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