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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
833% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Excellent Customer Service

5
I received a call from one of your customer service team regarding one of my dogs, Bella. It was related to her insurance renewal. I am always wary of significant price increases so asked for someone to call before it renewed. This happened, which is great and the increase was relatively small. I have now transferred my other dog, Mickey to you on the back of the knowledge that your customer support is so good Reviewed on: 4th September 2023
Phil's avatar
Phil

Good value and well priced

5
Helpful easy to set up and good value for money Reviewed on: 4th September 2023
Luke Pollitt's avatar
Luke Pollitt

Helpful when most important!

5
Fantastic service, speedy response time, competitively priced Reviewed on: 4th September 2023
P Bate's avatar
P Bate

Really helpful

5
Really helpful, was there of me and my partner needed any help with anything especially with our new plan Reviewed on: 4th September 2023
Jack Forrester's avatar
Jack Forrester

Amazing service

5
Amazing service, very clear and understanding of people’s circumstances! Reviewed on: 4th September 2023
Millie 's avatar
Millie

So far so good

5
I would highly recommend them so far ( haven’t had any issues for for 7days since starting the claim). The customer service department were very responsive via emails. So far so good Reviewed on: 4th September 2023
Manu Bonnel's avatar
Manu Bonnel

Simple and easy

5
I needed to sort insurance quickly as my other insurance company raised the price dramatically - took seconds Reviewed on: 4th September 2023
Peter B's avatar
Peter B

Great!

5
Fantastic value for money for our dog! Reviewed on: 4th September 2023
Lucy Haigh's avatar
Lucy Haigh

Reasonable pricing

5
Cannot comment as I am a new customer Reviewed on: 4th September 2023
Elizabeth Flynn's avatar
Elizabeth Flynn

Super service

5
Able to sign up quickly and with no difficulty Reviewed on: 4th September 2023
Gail Date's avatar
Gail Date

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