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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

I can only go on cost effective for , as not had to make a claim

3
I've not made a claim or had to phone as of yet. But on ease of taking out a policy & the cost effectiveness for my breed of dog is very good Reviewed on: 5th September 2023
Katie Ancell's avatar
Katie Ancell

Great service

5
Very easy to understand and good price for cover for my beautiful Brian xx Reviewed on: 5th September 2023
Leann 's avatar
Leann

Excellent Customer Service

5
I received a call from one of your customer service team regarding one of my dogs, Bella. It was related to her insurance renewal. I am always wary of significant price increases so asked for someone to call before it renewed. This happened, which is great and the increase was relatively small. I have now transferred my other dog, Mickey to you on the back of the knowledge that your customer support is so good Reviewed on: 4th September 2023
Phil's avatar
Phil

Good value and well priced

5
Helpful easy to set up and good value for money Reviewed on: 4th September 2023
Luke Pollitt's avatar
Luke Pollitt

Helpful when most important!

5
Fantastic service, speedy response time, competitively priced Reviewed on: 4th September 2023
P Bate's avatar
P Bate

Really helpful

5
Really helpful, was there of me and my partner needed any help with anything especially with our new plan Reviewed on: 4th September 2023
Jack Forrester's avatar
Jack Forrester

Amazing service

5
Amazing service, very clear and understanding of people’s circumstances! Reviewed on: 4th September 2023
Millie 's avatar
Millie

So far so good

5
I would highly recommend them so far ( haven’t had any issues for for 7days since starting the claim). The customer service department were very responsive via emails. So far so good Reviewed on: 4th September 2023
Manu Bonnel's avatar
Manu Bonnel

Simple and easy

5
I needed to sort insurance quickly as my other insurance company raised the price dramatically - took seconds Reviewed on: 4th September 2023
Peter B's avatar
Peter B

Great!

5
Fantastic value for money for our dog! Reviewed on: 4th September 2023
Lucy Haigh's avatar
Lucy Haigh

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