Smart Money People Logo
Share this page
Link copied

Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.75
Based on 1,515 reviews, last reviewed 22nd Aug 2025
8000% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

igreat service I have one of my dogs who has to have cytopoint injection every month and perfect pets always pay the fees on time Reviewed on: 22nd August 2025
Perfect pet insurance 's avatar
Perfect pet insurance

Latest lowest rating:

1

Price gouging Had to phone up as questions asked would implicate me as lying on account to then be told it didn’t matter and to still proceed. When I did follow thr... Read more Reviewed on: 22nd August 2025
Jon C's avatar
Jon C
Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Perfect Pet Insurance Pet Insurance reviews (1515)

Great pet insurance really good customer service

5
My experience with perfect pet insurance was great. They provided great customer service and were very friendly. Definitely recommend. Reviewed on: 10th July 2023
Josie Francis's avatar
Josie Francis

So helpful when Barney was poorly

5
Made the claiming process so easy so I could focus on getting Barney better Reviewed on: 10th July 2023
Susan 's avatar
Susan

Fantastic Company

5
Tony was amazing at helping me change my direct debit issue. He also asked questions about my Baby Bruce and I felt like he genuinely cared for his well-being Reviewed on: 10th July 2023
C Walker's avatar
C Walker

Pawsome Experience

5
Chloe was superb and really showed me what compassion was when my dog became poorly. My little Dusty is my everything and she made me feel at ease. I wish all experiences were like this! Reviewed on: 10th July 2023
Norma 's avatar
Norma

Great

5
All very helpful, great knowledge and easy to take to. Reviewed on: 10th July 2023
Sophie's avatar
Sophie

Extremely nice service

5
People were very friendly and super informative Reviewed on: 10th July 2023
michael's avatar
michael

Excellent

5
My experience with Perfect Pet has been excellent, customer service is fantastic and the claims process is quick and easy. Reviewed on: 10th July 2023
Jess's avatar
Jess

Very friendly staff

5
i have always had great service from the call centre staff, they are very friendly and helpful Reviewed on: 10th July 2023
Fab's avatar
Fab

Thank you so much!

5
Thank you for all of your help, I would not have been able to pay for my cats surgery otherwise! Reviewed on: 10th July 2023
Anne B's avatar
Anne B

Great service

5
I couldn’t be happier with the outcome and process of claiming, service is 10/10 - would recommend Reviewed on: 10th July 2023
Shauneen Kate Stewart's avatar
Shauneen Kate Stewart

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill