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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Fantastic value for money

5
Great service and friendly staff Reviewed on: 7th August 2023
Laura Tucker's avatar
Laura Tucker

A great insurer

5
A great insurer, a relief knowing that I won't have to worry about expensive vet fees - a reasonable cost and a great service x Reviewed on: 7th August 2023
Fiona Foskett's avatar
Fiona Foskett

Easy insurance to set up. Good price

5
Easy insurance to set up for two pups and good price Reviewed on: 6th August 2023
Jess's avatar
Jess

Didn't realise what I was missing

5
We recently decided to change providers and have now realised what we were missing out on! Easy to sign up with lovely staff, much more reasonably priced and the rewards deals look great. Glad I found them! Reviewed on: 6th August 2023
Cathi's avatar
Cathi

Best Pet Insurance

5
This is my top choice for covering all aspects needed and great customer service the phone always gets answered quickly Reviewed on: 6th August 2023
Dawn king's avatar
Dawn king

FOR THE LOVE OF HEALTHY PETS

5
My almost 2 year old Yorkshire terrier was a definite terror as a puppy, I fell asleep on my sofa, during which time she removed my hearing aid and ate it. I panicked because I knew the small battery in it could have killed her. My vet immediately took her into their theatre. They later showed me a tray containing several items they had removed from her insides. Several of them could have been fatal. I had never claimed on pet insurance before, but there was no problem, I paid the excess and the balance was quickly paid from my policy. I was so happy I had chosen Perfect Pet Insurance, though I had to pay over £2K to replace the hearing aid. Had I not had cover for my naughty dog, I would have been bankrupt. Reviewed on: 6th August 2023
Perine Robson's avatar
Perine Robson

Fantastic Pet Insurance!

5
Used in the past with previous dog which sadly is no longer with us. Did not hesitate in choosing my pet insurance for my new puppy. Great peace of mind for my new fur-baby! Reviewed on: 5th August 2023
Laweszoe@gmail.com's avatar
[email protected]

Good offers

3
Good perks but made a mistake on my insurance claim that could have left me £1700 short Reviewed on: 5th August 2023
Eileen Murphy's avatar
Eileen Murphy

Great service

5
Easy use of website. Great service. Value for money Reviewed on: 5th August 2023
Annmarie Anderson 's avatar
Annmarie Anderson

Helpful and quick

5
My dog max a few months back had an abscess to his eye. After vet treatments in became a very pricey affair. But perfect pet were so helpful at guiding us through the process to claim and were quick at doing so Reviewed on: 5th August 2023
Cameron Mcrobb's avatar
Cameron Mcrobb

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