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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

FAR FROM PEEFECT !!!!!

1
Don't touch them! Read the small print like a bloodhound before considering taking out cover! If you have ever remarked to your vet about anything ie "found a lump" or had a cut on or abrasion on your animal then forget EVER claiming in the future for that entire area of the animal!!!! We had never claimed previously for anything and would NEVER have taken out cover if we'd have known they would be so pedantic & heartless!! They basically contact your vet looking for any information which may previously relate to a similar condition then use the vets own notes to get out of the claim. They don't care about animals just money, responses from them are very cold. I recommend you look at other suppliers small print or put the money in an account rather than use PERFECT PET as in my experience the cover is worthless! Would not have given 1 star if it was an option! Reviewed on: 20th July 2023
Rus Chatterton's avatar
Rus Chatterton

Upgraded my cover

5
I needed to increase my cover and the team made it so easy to do! Reviewed on: 19th July 2023
Peter's avatar
Peter

Nice staff

5
Every time I have had to call them they have been nothing but friendly Reviewed on: 19th July 2023
Catherine 's avatar
Catherine

Poorly pup

5
My new puppy pippa was really unwell - the vets dealt with everything directly with perfect pet Reviewed on: 19th July 2023
Desmond 's avatar
Desmond

Simple

5
So simple to take out the policy and documents arrived moments after Reviewed on: 19th July 2023
Maureen 's avatar
Maureen

Perfect price insurance

5
I can't fault perfect pet insurance this is my 2nd year with them and I'm absolutely delighted with them. Perfect price for your perfect pet. Keep up the great work. Reviewed on: 18th July 2023
Catherine Ballard's avatar
Catherine Ballard

Rest knowing everything is covered

5
It makes all the difference knowing everthing you need is covered for our pet Reviewed on: 18th July 2023
angelaclaire saldate's avatar
angelaclaire saldate

I know that you are always there.

5
I've never had to use your service (as yet). Always knowing that you are there is so comforting if anything ever happens to my beloved pet. Reviewed on: 18th July 2023
Fiona 's avatar
Fiona

Vet assistance

5
I had an emergency on Saturday evening - my normal vet was close so I called PP for help. Whilst they were not open, as a Perfect Pet customer I have access to Vet Connect meaning I can talk to a vet at any time! Reviewed on: 17th July 2023
Paige's avatar
Paige

Great Service, simple and cost effective

5
I am confident in my policy with Perfect Pet Reviewed on: 17th July 2023
Ebony Dagnall's avatar
Ebony Dagnall

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