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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

Excellent Service

5
Excellent pet insurance, easy website to navigate and friendly Customer service. Reviewed on: 21st July 2023
Lam Ki Sas's avatar
Lam Ki Sas

Honesty

4
Very honest and upfront with me. Said they would phone me straight back and did Reviewed on: 21st July 2023
Anthony Quinn's avatar
Anthony Quinn

Excellent,efficient and competitive prices

5
Easy to use on line application. Excellent detailed information provided regarding prices and terms. Great value for money. Would recommend Perfect Pet Insurance with no reservations whatsoever. Reviewed on: 21st July 2023
Andy Mackay's avatar
Andy Mackay

cannot fault the team

5
I have had to call the team on many occasions as all of my dogs are accident prone - each time I have been greeted with care and compassion as if my dogs were their own - thank you PP Reviewed on: 21st July 2023
Paula's avatar
Paula

Service

5
My policy gives me unlimited conditions which helps have piece of mind my baby is covered Reviewed on: 21st July 2023
Paul's avatar
Paul

Refer a friend

5
I referred my friend and got an amazon voucher - free money is great! Reviewed on: 21st July 2023
Helen's avatar
Helen

All the answers

5
Faye answered all of my questions Reviewed on: 21st July 2023
Amie 's avatar
Amie

FAR FROM PEEFECT !!!!!

1
Don't touch them! Read the small print like a bloodhound before considering taking out cover! If you have ever remarked to your vet about anything ie "found a lump" or had a cut on or abrasion on your animal then forget EVER claiming in the future for that entire area of the animal!!!! We had never claimed previously for anything and would NEVER have taken out cover if we'd have known they would be so pedantic & heartless!! They basically contact your vet looking for any information which may previously relate to a similar condition then use the vets own notes to get out of the claim. They don't care about animals just money, responses from them are very cold. I recommend you look at other suppliers small print or put the money in an account rather than use PERFECT PET as in my experience the cover is worthless! Would not have given 1 star if it was an option! Reviewed on: 20th July 2023
Rus Chatterton's avatar
Rus Chatterton

Upgraded my cover

5
I needed to increase my cover and the team made it so easy to do! Reviewed on: 19th July 2023
Peter's avatar
Peter

Nice staff

5
Every time I have had to call them they have been nothing but friendly Reviewed on: 19th July 2023
Catherine 's avatar
Catherine

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