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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Great service

5
They helpt really good, verry polite people. Reviewed on: 26th July 2023
Anouk's avatar
Anouk

Great Company

5
Great company with very helpful employees! Reviewed on: 26th July 2023
Tijs Dut's avatar
Tijs Dut

Good price

5
Haven't had to claim yet, but was the best price for what we needed Reviewed on: 25th July 2023
Sadie's avatar
Sadie

Good customer service!

5
Excellent customer service and follow ups to ensure I chose the right plan for my dog! Reviewed on: 24th July 2023
Deepti Shinh's avatar
Deepti Shinh

Perfect insurance

5
I’ve just renewed as I cannot fault this pet insurance. Unfortunately had to make a claim but it went with ease. Highly recommend. Reviewed on: 24th July 2023
P Isaacs's avatar
P Isaacs

SERVICE

5
GOOD SERVICE WITH GREAT STAFF ,HAVE BEEN WITH THEM NOW FOR A FEW YEARS Reviewed on: 24th July 2023
EDDIE's avatar
EDDIE

Superb pet insurance

5
Any contact made with Perfect Pet delivers excellent customer service! I’m very happy with my choice Reviewed on: 23rd July 2023
Theresa Knowles's avatar
Theresa Knowles

Great Service

5
Claims experience was very good. Dealt with my claim in good time, with clear communication throughout Reviewed on: 21st July 2023
Aquelious Music's avatar
Aquelious Music

Missed premiums

5
I missed a few premiums due to losing my job - the team helped sort a payment plan to ensure my cat remained covered Reviewed on: 21st July 2023
Kelly's avatar
Kelly

Upset

5
I rang their bereavement line crying due to my dog sadly passing away - the team on the end of the phone were so so helpful and understanding Reviewed on: 21st July 2023
Daniel's avatar
Daniel

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