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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Great Service

5
Claims experience was very good. Dealt with my claim in good time, with clear communication throughout Reviewed on: 21st July 2023
Aquelious Music's avatar
Aquelious Music

Missed premiums

5
I missed a few premiums due to losing my job - the team helped sort a payment plan to ensure my cat remained covered Reviewed on: 21st July 2023
Kelly's avatar
Kelly

Upset

5
I rang their bereavement line crying due to my dog sadly passing away - the team on the end of the phone were so so helpful and understanding Reviewed on: 21st July 2023
Daniel's avatar
Daniel

Excellent Service

5
Excellent pet insurance, easy website to navigate and friendly Customer service. Reviewed on: 21st July 2023
Lam Ki Sas's avatar
Lam Ki Sas

Honesty

4
Very honest and upfront with me. Said they would phone me straight back and did Reviewed on: 21st July 2023
Anthony Quinn's avatar
Anthony Quinn

Excellent,efficient and competitive prices

5
Easy to use on line application. Excellent detailed information provided regarding prices and terms. Great value for money. Would recommend Perfect Pet Insurance with no reservations whatsoever. Reviewed on: 21st July 2023
Andy Mackay's avatar
Andy Mackay

cannot fault the team

5
I have had to call the team on many occasions as all of my dogs are accident prone - each time I have been greeted with care and compassion as if my dogs were their own - thank you PP Reviewed on: 21st July 2023
Paula's avatar
Paula

Service

5
My policy gives me unlimited conditions which helps have piece of mind my baby is covered Reviewed on: 21st July 2023
Paul's avatar
Paul

Refer a friend

5
I referred my friend and got an amazon voucher - free money is great! Reviewed on: 21st July 2023
Helen's avatar
Helen

All the answers

5
Faye answered all of my questions Reviewed on: 21st July 2023
Amie 's avatar
Amie

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