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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,742 reviews, last reviewed 1st Nov 2025
1441% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1742)

Good customer service!

5
Excellent customer service and follow ups to ensure I chose the right plan for my dog! Reviewed on: 24th July 2023

Perfect insurance

5
I’ve just renewed as I cannot fault this pet insurance. Unfortunately had to make a claim but it went with ease. Highly recommend. Reviewed on: 24th July 2023

SERVICE

5
GOOD SERVICE WITH GREAT STAFF ,HAVE BEEN WITH THEM NOW FOR A FEW YEARS Reviewed on: 24th July 2023

Superb pet insurance

5
Any contact made with Perfect Pet delivers excellent customer service! I’m very happy with my choice Reviewed on: 23rd July 2023

Great Service

5
Claims experience was very good. Dealt with my claim in good time, with clear communication throughout Reviewed on: 21st July 2023

Missed premiums

5
I missed a few premiums due to losing my job - the team helped sort a payment plan to ensure my cat remained covered Reviewed on: 21st July 2023

Upset

5
I rang their bereavement line crying due to my dog sadly passing away - the team on the end of the phone were so so helpful and understanding Reviewed on: 21st July 2023

Excellent Service

5
Excellent pet insurance, easy website to navigate and friendly Customer service. Reviewed on: 21st July 2023

Honesty

4
Very honest and upfront with me. Said they would phone me straight back and did Reviewed on: 21st July 2023

Excellent,efficient and competitive prices

5
Easy to use on line application. Excellent detailed information provided regarding prices and terms. Great value for money. Would recommend Perfect Pet Insurance with no reservations whatsoever. Reviewed on: 21st July 2023

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