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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Great complany

5
Good customer service and quick pay out Reviewed on: 26th July 2023
Juke's avatar
Juke

Excellent - Thank you!

5
Clear explanation of the cover, pricing and Michael was extremally helpful with sharing with me the policy and getting it all sorted for my renewal. Reviewed on: 26th July 2023
Sarah M's avatar
Sarah M

We are a continuing customer. Very happy with this organisation.

5
They are good to deal with, prompt and efficient. Their representative gave us confidence to continue using their service. Thanks. Reviewed on: 26th July 2023
Ron Dean's avatar
Ron Dean

Great service

5
They helpt really good, verry polite people. Reviewed on: 26th July 2023
Anouk's avatar
Anouk

Great Company

5
Great company with very helpful employees! Reviewed on: 26th July 2023
Tijs Dut's avatar
Tijs Dut

Good price

5
Haven't had to claim yet, but was the best price for what we needed Reviewed on: 25th July 2023
Sadie's avatar
Sadie

Good customer service!

5
Excellent customer service and follow ups to ensure I chose the right plan for my dog! Reviewed on: 24th July 2023
Deepti Shinh's avatar
Deepti Shinh

Perfect insurance

5
I’ve just renewed as I cannot fault this pet insurance. Unfortunately had to make a claim but it went with ease. Highly recommend. Reviewed on: 24th July 2023
P Isaacs's avatar
P Isaacs

SERVICE

5
GOOD SERVICE WITH GREAT STAFF ,HAVE BEEN WITH THEM NOW FOR A FEW YEARS Reviewed on: 24th July 2023
EDDIE's avatar
EDDIE

Superb pet insurance

5
Any contact made with Perfect Pet delivers excellent customer service! I’m very happy with my choice Reviewed on: 23rd July 2023
Theresa Knowles's avatar
Theresa Knowles

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