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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Dogs

4
Easy to set up insurance hassle free Reviewed on: 14th July 2023
Patch's avatar
Patch

Staff were helpful

5
Staff were very helpful when I had to call to change my name following my recent marriage Reviewed on: 14th July 2023
Georgia's avatar
Georgia

Exceptional service from my claim

5
Submitted my claim and was given exceptional service - they kept me informed at every point and paid my claim quickly with no quibbles over the claim at all. I've even gone as far as recommending my friends and my family to use perfect pet to protect their dogs too. Reviewed on: 14th July 2023
johnconnor's avatar
johnconnor

SO Helpful

5
I had a few questions about the policy before I purchased, the team answered these and helped me set up the policy over the phone Reviewed on: 14th July 2023
Kirstie's avatar
Kirstie

Complaint

5
I had to sadly make a complaint - however the team completely turned it around and were so nice and understanding on the phone Reviewed on: 14th July 2023
Zoe's avatar
Zoe

Never had an issue

5
I have luckily never had to contact them Reviewed on: 14th July 2023
Shellie's avatar
Shellie

Claim

5
I needed to claim for my puppy who stupidly ate a sock - it was done from start to finish in a matter of days Reviewed on: 14th July 2023
Amy's avatar
Amy

agent was great

5
The lady I spoke to was so friendly and caring - she’s the reason I chose to renew Reviewed on: 14th July 2023
Ashleigh's avatar
Ashleigh

Happy chappie

5
Perfect pet insurance is quick to respond to any queries and always very professional in their approach to resolving any issues. Competitively priced and excellent cover for the price too. Reviewed on: 14th July 2023
Chris's avatar
Chris

Every time I have had to ring

5
Every time I’ve had to ring the team they have been nothing but empathetic and friendly Reviewed on: 14th July 2023
Alex 's avatar
Alex

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