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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

SO Helpful

5
I had a few questions about the policy before I purchased, the team answered these and helped me set up the policy over the phone Reviewed on: 14th July 2023
Kirstie's avatar
Kirstie

Complaint

5
I had to sadly make a complaint - however the team completely turned it around and were so nice and understanding on the phone Reviewed on: 14th July 2023
Zoe's avatar
Zoe

Never had an issue

5
I have luckily never had to contact them Reviewed on: 14th July 2023
Shellie's avatar
Shellie

Claim

5
I needed to claim for my puppy who stupidly ate a sock - it was done from start to finish in a matter of days Reviewed on: 14th July 2023
Amy's avatar
Amy

agent was great

5
The lady I spoke to was so friendly and caring - she’s the reason I chose to renew Reviewed on: 14th July 2023
Ashleigh's avatar
Ashleigh

Happy chappie

5
Perfect pet insurance is quick to respond to any queries and always very professional in their approach to resolving any issues. Competitively priced and excellent cover for the price too. Reviewed on: 14th July 2023
Chris's avatar
Chris

Every time I have had to ring

5
Every time I’ve had to ring the team they have been nothing but empathetic and friendly Reviewed on: 14th July 2023
Alex 's avatar
Alex

Good

5
I called and the team answered within minutes - they helped me amend my address and asked how the move went, felt like they actually cared Reviewed on: 14th July 2023
Sara's avatar
Sara

Missing direct debit

5
I accidentally missed my payment and the team were super helpful with sorting it out Reviewed on: 14th July 2023
Sue 's avatar
Sue

Okay

3
Some problems with them not paying out! Reviewed on: 14th July 2023
Jojo Br's avatar
Jojo Br

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