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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,742 reviews, last reviewed 1st Nov 2025
916% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
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Mads

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1742)

Friendly staff

5
Didn’t want to wait too long to get through on the phone and when I did the staff were super friendly Reviewed on: 14th July 2023
SB's avatar
SB

Missing premiums

5
Due to unforeseen circumstances I missed several payments - they were so helpful and set up a plan to make sure my cat was still covered Reviewed on: 14th July 2023
Trevor 's avatar
Trevor

Amazing service all round

5
Thank you to the team for being so kind when I was so upset about my poorly doggo Reviewed on: 14th July 2023
Ian 's avatar
Ian

Amazing!!

5
I have had the best experience with this company. They can’t do enough for you. Extremely accommodating and helpful. Highly recommend! Reviewed on: 14th July 2023
Izzie's avatar
Izzie

Mind was put at ease

5
When I needed to make a claim with Perfect Pet, the members of team I spoke to on the phone gave me so much information on my policy & how to make a claim and really put my mind at ease at such a stressful time with having to make so many vet visits. The service was overall great! Reviewed on: 13th July 2023
Macaulay's avatar
Macaulay

Straightforward pet insurance

5
Great service, hassle free pet insurance. Clear guidance, straightforward renewals. Takes the stress out of finding a suitable insurance for the four legged member of our family. Reviewed on: 13th July 2023
Louise Fox's avatar
Louise Fox

No hassle pet insurance

5
Excellent service...friendly staff easy to understand policies Reviewed on: 13th July 2023
Raymond Bennett's avatar
Raymond Bennett

Fair

5
Fair and inexpensive perfect pet Reviewed on: 13th July 2023
Kenneth Christine Law's avatar
Kenneth Christine Law

Great company

5
I haven’t use them often, but when I have needed any advice in relation to my pet, they refer me to the correct section of the website. I also like the update on how to keep animals saved during hot weather fireworks et cetera Reviewed on: 13th July 2023
Charlotte Turner's avatar
Charlotte Turner

Very good service

5
Friendly Staff that are knowledgeable and helpful. Peace of mind for my fur baby if I ever need it (so far NOT) clearly know what I have paid for and the level covered. All round good insurance that suits my needs. Reviewed on: 13th July 2023
Sue Taylor's avatar
Sue Taylor

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