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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Good

5
I called and the team answered within minutes - they helped me amend my address and asked how the move went, felt like they actually cared Reviewed on: 14th July 2023
Sara's avatar
Sara

Missing direct debit

5
I accidentally missed my payment and the team were super helpful with sorting it out Reviewed on: 14th July 2023
Sue 's avatar
Sue

Okay

3
Some problems with them not paying out! Reviewed on: 14th July 2023
Jojo Br's avatar
Jojo Br

Super quick to set up.

5
Very quick and super easy to follow, information was easy to read advice was sound. Making it easy to make a quick judgment. Reviewed on: 14th July 2023
Graeme's avatar
Graeme

Excellent insurance which covers everything I need.

5
I have 2 dogs insured with Perfect Pets. When my dog had pups I recommended that the buyers purchase the same insurance. Reviewed on: 14th July 2023
Joreid's avatar
Joreid

Reasonable priced insurance

5
I emailed a query I had and was very impressed that I received a phone call back with the information requested. Reviewed on: 14th July 2023
Nicola Futrell's avatar
Nicola Futrell

Friendly staff

5
Didn’t want to wait too long to get through on the phone and when I did the staff were super friendly Reviewed on: 14th July 2023
SB's avatar
SB

Missing premiums

5
Due to unforeseen circumstances I missed several payments - they were so helpful and set up a plan to make sure my cat was still covered Reviewed on: 14th July 2023
Trevor 's avatar
Trevor

Amazing service all round

5
Thank you to the team for being so kind when I was so upset about my poorly doggo Reviewed on: 14th July 2023
Ian 's avatar
Ian

Amazing!!

5
I have had the best experience with this company. They can’t do enough for you. Extremely accommodating and helpful. Highly recommend! Reviewed on: 14th July 2023
Izzie's avatar
Izzie

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