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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Mind was put at ease

5
When I needed to make a claim with Perfect Pet, the members of team I spoke to on the phone gave me so much information on my policy & how to make a claim and really put my mind at ease at such a stressful time with having to make so many vet visits. The service was overall great! Reviewed on: 13th July 2023
Macaulay's avatar
Macaulay

Straightforward pet insurance

5
Great service, hassle free pet insurance. Clear guidance, straightforward renewals. Takes the stress out of finding a suitable insurance for the four legged member of our family. Reviewed on: 13th July 2023
Louise Fox's avatar
Louise Fox

No hassle pet insurance

5
Excellent service...friendly staff easy to understand policies Reviewed on: 13th July 2023
Raymond Bennett's avatar
Raymond Bennett

Fair

5
Fair and inexpensive perfect pet Reviewed on: 13th July 2023
Kenneth Christine Law's avatar
Kenneth Christine Law

Great company

5
I haven’t use them often, but when I have needed any advice in relation to my pet, they refer me to the correct section of the website. I also like the update on how to keep animals saved during hot weather fireworks et cetera Reviewed on: 13th July 2023
Charlotte Turner's avatar
Charlotte Turner

Very good service

5
Friendly Staff that are knowledgeable and helpful. Peace of mind for my fur baby if I ever need it (so far NOT) clearly know what I have paid for and the level covered. All round good insurance that suits my needs. Reviewed on: 13th July 2023
Sue Taylor's avatar
Sue Taylor

Good service and kept the price down

5
The price was very reasonable compared to others with the same criteria Reviewed on: 13th July 2023
Geraldine Wallen's avatar
Geraldine Wallen

Perfect for Pets

5
Fortunately I haven’t needed to use my insurance yet and hope I never will but the cover and price suit us and our working cocker spaniel Mabel (who hasn’t done a days work in her life). Reviewed on: 13th July 2023
Wendy Yarnold's avatar
Wendy Yarnold

Chloe pozzi

5
Chloe was amazing! She gave me all the information I needed, was so kind and helpful and I could tell she really cared! A really lovely girl and I’m so happy she was able to help me! Reviewed on: 13th July 2023
Kimberley Denton's avatar
Kimberley Denton

Billy my bulldog

5
Always been easy to contact and never had any problems and good value for money compared to many other companies Reviewed on: 13th July 2023
Jack Boulton's avatar
Jack Boulton

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