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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
86% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Easy set up and peace of mind

5
Recently got a puppy to accompany our older dog. So easy to get a quote and get set up. Great value and good benefits Reviewed on: 17th August 2022

Excellent

5
I have been a customer for 3 years now, the customer service is excellent, they are always competitive on price. Excellent insurance! Reviewed on: 17th August 2022

Great service

5
Quick and simple no fuss easy to do Reviewed on: 16th August 2022

Excellent customer service

5
Have used perfect pet insurance previously they exceed expectations . Their paperwork is clear and precise also sent in a timely fashion which gives time for customer to compare if they wish . Then a very clear response on phone from polite customer service associate . 5 mins and all done with Email policy received . Reviewed on: 16th August 2022

Puppy insurance

4
Really easy to understand very competitive price pet insurance made easy Reviewed on: 15th August 2022

Perfect pets

5
Straight forward procedure to insure my new puppy. Clear, precise information given. Reviewed on: 15th August 2022

easy

5
Easy to arrange insurance, quick response to questions Reviewed on: 15th August 2022

Super easy and good value

5
Easy to apply good value for money Reviewed on: 14th August 2022

great cover

4
Good price at renewal, been with then for four years. Reviewed on: 14th August 2022

Competitive prices

4
A lot of insurance for a low cost monthly payment.both dogs insured for unlimited treatments for under £35 per month. Reviewed on: 13th August 2022

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