Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
86% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Perfect Pet Insurance Pet Insurance reviews (1748)

Good price great quality

5
Unlike other insurances these have not raised there premium this year which is a great thing in the current living situation across the UK. Many people would be canceling there insurances for there pets and they would suffer if anything was to happen. So it'd good perfect pet is cheaper than last year for some people Reviewed on: 13th August 2022

Puppies first insurance

4
Easy to set up with great cover at very affordable prices Reviewed on: 12th August 2022

Your Pet Counts

5
Easy to deal with, straight forward policies geared towards your pet at competitive prices. Reviewed on: 12th August 2022

Fair prices, easy to understand

5
Fair prices, good service and easy to understand policies. Reviewed on: 12th August 2022

Great cover

5
I have been with perfect pet insurance for several years and feel the cover, care and support is excellent. Reviewed on: 12th August 2022

Rubbish pet insurance

1
I would give it no stars if I could, my dog Lola died on the 3rd may took them almost 3 months to sort out my claim,when my other dogs policy ends in January I won’t be renewing very poor experience with these! Reviewed on: 12th August 2022

Superb

5
Luckily we have never had to use our policies but the service we have received has been exemplary. Reviewed on: 12th August 2022

Outstanding service

5
Always been very responsive with emails and any concerns I have had. Always a friendly member of staff to help Reviewed on: 12th August 2022

Perfect for my pet

5
The website was very informative and offered me the perfect policy for my pet. Reviewed on: 12th August 2022

Pays out on repeat prescriptions

4
Our dog has allergies and needs daily medication which is covered on our plan. Generally the process is super easy and payout is prompt. Our insurance price did rise moving house within the same town and has increased steadily each year. Overall good service Reviewed on: 12th August 2022

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review