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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,751 reviews, last reviewed 7th Jul 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Very easy to arrange and reasonable price Very easy to arrange and reasonable price Reviewed on: 7th July 2026
Sienna's avatar
Sienna

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1751)

Outstanding service

5
Always been very responsive with emails and any concerns I have had. Always a friendly member of staff to help Reviewed on: 12th August 2022

Perfect for my pet

5
The website was very informative and offered me the perfect policy for my pet. Reviewed on: 12th August 2022

Pays out on repeat prescriptions

4
Our dog has allergies and needs daily medication which is covered on our plan. Generally the process is super easy and payout is prompt. Our insurance price did rise moving house within the same town and has increased steadily each year. Overall good service Reviewed on: 12th August 2022

No issues

5
No issues when having queries regarding claims and cover Reviewed on: 12th August 2022

Rest Assured

4
Very simple and affordable, provided great peace of mind. Reviewed on: 11th August 2022

A quality service

5
A competitive annual price. Nice to deal with. Reviewed on: 11th August 2022

Good Choice!

5
Used compare the market.com with using my corrrect details. Perfect pet was at the top with the cheapest, read through all I needed to know was very pleased. Easy to set up straight forward. An done. New happy dog owner now without the worry if somethings wrong with him. Reviewed on: 11th August 2022

Helpful customer service

4
I have missed my payment date a couple of times. Each time I have needed to speak to someone in order to make a payment over the phone and they couldn't have been more helpful. I have not given full stars as it would be helpful if there was a payment button....though this in no way reflects the helpfulness of the agents Reviewed on: 10th August 2022

Very helpful

5
PPI are very helpful - I had a renewal issue - which was resolved satisfactorily. I would recommend PPI to others Reviewed on: 10th August 2022

Pets First Always.

5
Sympathetic responses and explanations with all queries. Reviewed on: 9th August 2022

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