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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
87% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

No issues

5
No issues when having queries regarding claims and cover Reviewed on: 12th August 2022

Rest Assured

4
Very simple and affordable, provided great peace of mind. Reviewed on: 11th August 2022

A quality service

5
A competitive annual price. Nice to deal with. Reviewed on: 11th August 2022

Good Choice!

5
Used compare the market.com with using my corrrect details. Perfect pet was at the top with the cheapest, read through all I needed to know was very pleased. Easy to set up straight forward. An done. New happy dog owner now without the worry if somethings wrong with him. Reviewed on: 11th August 2022

Helpful customer service

4
I have missed my payment date a couple of times. Each time I have needed to speak to someone in order to make a payment over the phone and they couldn't have been more helpful. I have not given full stars as it would be helpful if there was a payment button....though this in no way reflects the helpfulness of the agents Reviewed on: 10th August 2022

Very helpful

5
PPI are very helpful - I had a renewal issue - which was resolved satisfactorily. I would recommend PPI to others Reviewed on: 10th August 2022

Pets First Always.

5
Sympathetic responses and explanations with all queries. Reviewed on: 9th August 2022

Really easy and really good company

5
Not got a bad word to say about this Reviewed on: 9th August 2022

Great insurance

5
Quick to settle claims and not a bad priced premium Reviewed on: 9th August 2022

Easy to set up insurance

4
Offered everything you need for pet Reviewed on: 8th August 2022

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