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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
81% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

The most caring pet insurance out there.

5
Always so willing to help and put the pets over their own interest always. Quick response times and quick re-payments. Wouldn’t use anyone else. Reviewed on: 6th August 2022

dead easy to work with

5
super fast super easy and cheap Reviewed on: 5th August 2022

Easy setup

5
Very easy to set up, reasonable price and great perks Reviewed on: 5th August 2022

Great insurance at a great price

5
So easy to get in contact with and great price Reviewed on: 5th August 2022

Good value

5
Great value cover and easy to purchase. Reviewed on: 4th August 2022

Fantastic

5
Amazing service, fantastic cover Reviewed on: 3rd August 2022

Scammed by perfect pet

1
I am shocked that this company had even been nominated for this award. If they win it is an insult to all insurers who treat their customers fairly. They have scammed countless customers out of their hard earned money and then refused to pay out on valid claims. The ombudsman were unable to get involved as their underwriters are based abroad so can’t get involved. They have been featured on itv news as well as watchdog. I hope you take reviews into consideration… Kind regards, Sacha Pickering Reviewed on: 3rd August 2022

Friendly and helpful!

4
The customer service staff are always really friendly and willing to help! All claims are dealt with promptly Reviewed on: 3rd August 2022

Excellent

5
Iv only just signed up with them but was very pleased with the price for my two beautiful cats and I am sure they will be very good and alway there for information Reviewed on: 3rd August 2022

Great Value

5
Perfect pet give great value for Pet Insurance which means I can continue to keep my dog covered Reviewed on: 3rd August 2022

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