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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.47
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Great insurance at a great price

5
So easy to get in contact with and great price Reviewed on: 5th August 2022
KK's avatar
KK

Good value

5
Great value cover and easy to purchase. Reviewed on: 4th August 2022
Adam Masterson's avatar
Adam Masterson

Fantastic

5
Amazing service, fantastic cover Reviewed on: 3rd August 2022
Michaela Playford's avatar
Michaela Playford

Scammed by perfect pet

1
I am shocked that this company had even been nominated for this award. If they win it is an insult to all insurers who treat their customers fairly. They have scammed countless customers out of their hard earned money and then refused to pay out on valid claims. The ombudsman were unable to get involved as their underwriters are based abroad so can’t get involved. They have been featured on itv news as well as watchdog. I hope you take reviews into consideration… Kind regards, Sacha Pickering Reviewed on: 3rd August 2022
Sacha's avatar
Sacha

Friendly and helpful!

4
The customer service staff are always really friendly and willing to help! All claims are dealt with promptly Reviewed on: 3rd August 2022
Neve stimpson's avatar
Neve stimpson

Excellent

5
Iv only just signed up with them but was very pleased with the price for my two beautiful cats and I am sure they will be very good and alway there for information Reviewed on: 3rd August 2022
Marina 's avatar
Marina

Great Value

5
Perfect pet give great value for Pet Insurance which means I can continue to keep my dog covered Reviewed on: 3rd August 2022
Gillian's avatar
Gillian

Everything we need !

5
This is our first policy as we are new owners. We looked at numerous insurance providers, this one offered the best cover and best price. The policy details were clear and easy to understand . Reviewed on: 3rd August 2022
Donna Howard's avatar
Donna Howard

A good company

3
A good company as yet I ever had to claim but my dog has been with this company for five years Reviewed on: 2nd August 2022
Dea's avatar
Dea

Easy to understand.. No hidden charges and genuinely suited with them

5
Great company and well looked after as a customer Reviewed on: 2nd August 2022
Davem34's avatar
Davem34

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