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Perfect Pet Insurance: Pet Insurance reviews

4.73
Based on 1,733 reviews, last reviewed 14th Oct 2025
3700% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Outstanding customer service and knowledge Outstanding customer service and knowledge Reviewed on: 14th October 2025
Frank A's avatar
Frank A

Latest lowest rating:

1

Loyal customer and disappointed I’ve been with you a number of years and hoped you could help me out, but you refused. Reviewed on: 14th October 2025
Yvonne's avatar
Yvonne

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1733)

Top Insurance

5
Been with Perfect Pet for 4 years and fortunately until this year I never had to claim. This year Samson was really poorly. Called them and they dealt with my vet no problem. Thank you Reviewed on: 27th July 2022

Good value for money

5
Great service, claim paid quickly thank you Reviewed on: 27th July 2022

Really helpful

5
They were so kind when my daschund passed away. Reviewed on: 27th July 2022

Handled my claim well.

5
My claim was paid within a week, they were efficient and very professional. I'm so grateful for how t5hey handled my claim because it really helped me financially. Reviewed on: 27th July 2022

Really great company to be with

5
I needed to update my address and the handler on the phone updated my details and sent me an email so I could have a record of this, I had a lovely chat with the handler they were very polite Reviewed on: 27th July 2022

Was Perfect insurance for my pet!

5
Never had an issue with them. Good price and easy to understand wording Reviewed on: 27th July 2022

Best insurance company

5
Really helpful looking after my pet, claim process was easy. Reviewed on: 27th July 2022

Great Pet Insurance

5
Working for us customers. Saving us one less stress. Reviewed on: 25th July 2022

Brilliant

5
Claims service I received for bonnie was great as always thanks Perfect Pet Reviewed on: 23rd July 2022

Pet insurance

5
Excellent customer service. Easy communication, the staff were very friendly and helpful Reviewed on: 22nd July 2022

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