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Perfect Pet Insurance: Pet Insurance reviews

4.73
Based on 1,733 reviews, last reviewed 14th Oct 2025
3700% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Outstanding customer service and knowledge Outstanding customer service and knowledge Reviewed on: 14th October 2025
Frank A's avatar
Frank A

Latest lowest rating:

1

Loyal customer and disappointed I’ve been with you a number of years and hoped you could help me out, but you refused. Reviewed on: 14th October 2025
Yvonne's avatar
Yvonne

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1733)

A class service

5
Really friendly, helpful and respectful staff who listen and take you seriously. Would recommend! Reviewed on: 22nd July 2022

Fantastic insurance company

5
I had to sadly made a claim as my cat was hit by a car, perfect pets paid my claim within a matter of days and were very informative when I called them for advise on claiming the money back, thank you so much! Reviewed on: 22nd July 2022

Helpful staff

5
Chloe was utmost professional and I have always spoken to knowledgeable staff, reasonable premium also Reviewed on: 22nd July 2022

Excellent Customer Service

5
Efficient responses and very quick to explain what I could and couldn’t claim for. Very happy with the responses and advice given, could not fault their customer centred approach. Reviewed on: 22nd July 2022

Perfect pet insurance

5
They were so helpful with my dog Tilly Reviewed on: 22nd July 2022

Excellent Customer Service

5
Very helpful phone agent. Quick and easy to set up my policy. Reviewed on: 22nd July 2022

A* service

5
Would definitely use again, ticked all the boxes. Reviewed on: 22nd July 2022

Perfect Pet truly are perfect!

5
I have never had a bad experience with Perfect Pet. Between their lovely staff and easy claims process, I can't imagine insuring my baby with anyone else! Reviewed on: 22nd July 2022

Fantastic company

5
Very helpful and friendly staff, claim paid with no fuss Reviewed on: 22nd July 2022

Excellent service

5
Chloe Pozzi was so helpful with my dog she helped me get exactly what i needed when it was the hardest time for me! Thankyou Chloe you were great! Reviewed on: 22nd July 2022

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