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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,746 reviews, last reviewed 3rd Dec 2025
2% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Connor sorted my direct debit issue quickly and assu... Connor sorted my direct debit issue quickly and assured me it would be resolved Reviewed on: 20th November 2025
Kamila M's avatar
Kamila M

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
Smith 's avatar
Smith
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1746)

Great Pet Insurance

5
Working for us customers. Saving us one less stress. Reviewed on: 25th July 2022
Marie's avatar
Marie

Brilliant

5
Claims service I received for bonnie was great as always thanks Perfect Pet Reviewed on: 23rd July 2022
Taylor's avatar
Taylor

Pet insurance

5
Excellent customer service. Easy communication, the staff were very friendly and helpful Reviewed on: 22nd July 2022
Mr smith's avatar
Mr smith

A class service

5
Really friendly, helpful and respectful staff who listen and take you seriously. Would recommend! Reviewed on: 22nd July 2022
georgiamariecooke@live.co.uk's avatar
[email protected]

Fantastic insurance company

5
I had to sadly made a claim as my cat was hit by a car, perfect pets paid my claim within a matter of days and were very informative when I called them for advise on claiming the money back, thank you so much! Reviewed on: 22nd July 2022
Fab's avatar
Fab

Helpful staff

5
Chloe was utmost professional and I have always spoken to knowledgeable staff, reasonable premium also Reviewed on: 22nd July 2022
Nora's avatar
Nora

Excellent Customer Service

5
Efficient responses and very quick to explain what I could and couldn’t claim for. Very happy with the responses and advice given, could not fault their customer centred approach. Reviewed on: 22nd July 2022
Anna Glover's avatar
Anna Glover

Perfect pet insurance

5
They were so helpful with my dog Tilly Reviewed on: 22nd July 2022
Anne Bull's avatar
Anne Bull

Excellent Customer Service

5
Very helpful phone agent. Quick and easy to set up my policy. Reviewed on: 22nd July 2022
Jacqueline Mitchell's avatar
Jacqueline Mitchell

A* service

5
Would definitely use again, ticked all the boxes. Reviewed on: 22nd July 2022
Alex Goulder's avatar
Alex Goulder

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