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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.47
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Brilliant

5
Claims service I received for bonnie was great as always thanks Perfect Pet Reviewed on: 23rd July 2022
Taylor's avatar
Taylor

Pet insurance

5
Excellent customer service. Easy communication, the staff were very friendly and helpful Reviewed on: 22nd July 2022
Mr smith's avatar
Mr smith

A class service

5
Really friendly, helpful and respectful staff who listen and take you seriously. Would recommend! Reviewed on: 22nd July 2022
georgiamariecooke@live.co.uk's avatar
[email protected]

Fantastic insurance company

5
I had to sadly made a claim as my cat was hit by a car, perfect pets paid my claim within a matter of days and were very informative when I called them for advise on claiming the money back, thank you so much! Reviewed on: 22nd July 2022
Fab's avatar
Fab

Helpful staff

5
Chloe was utmost professional and I have always spoken to knowledgeable staff, reasonable premium also Reviewed on: 22nd July 2022
Nora's avatar
Nora

Excellent Customer Service

5
Efficient responses and very quick to explain what I could and couldn’t claim for. Very happy with the responses and advice given, could not fault their customer centred approach. Reviewed on: 22nd July 2022
Anna Glover's avatar
Anna Glover

Perfect pet insurance

5
They were so helpful with my dog Tilly Reviewed on: 22nd July 2022
Anne Bull's avatar
Anne Bull

Excellent Customer Service

5
Very helpful phone agent. Quick and easy to set up my policy. Reviewed on: 22nd July 2022
Jacqueline Mitchell's avatar
Jacqueline Mitchell

A* service

5
Would definitely use again, ticked all the boxes. Reviewed on: 22nd July 2022
Alex Goulder's avatar
Alex Goulder

Perfect Pet truly are perfect!

5
I have never had a bad experience with Perfect Pet. Between their lovely staff and easy claims process, I can't imagine insuring my baby with anyone else! Reviewed on: 22nd July 2022
KB.F's avatar
KB.F

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