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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

igreat service

5
I have one of my dogs who has to have cytopoint injection every month and perfect pets always pay the fees on time Reviewed on: 22nd August 2025
Perfect pet insurance 's avatar
Perfect pet insurance

Value for money and great service

5
Value for money and great service Reviewed on: 22nd August 2025
Rosi's avatar
Rosi

Perfect.

5
Perfect pet is easy to navigate and offers all the important areas we need for our dog. Couldn’t recommend more. Reviewed on: 22nd August 2025
Charlotte's avatar
Charlotte

Understanding staff

5
Recently have started to put the claim through, had tones of questions which I have rang up and asked the staff, they’ve always been very polite and made me feel not as silly for asking Reviewed on: 22nd August 2025
Toni Guest's avatar
Toni Guest

Smooth and easy with clear instructions to follow

5
Smooth and easy with clear instructions to follow Reviewed on: 22nd August 2025
Lok L's avatar
Lok L

Phone customer to sort out my email and Elliot was v...

5
Phone customer to sort out my email and Elliot was very helpful Reviewed on: 22nd August 2025
Pat Hughes's avatar
Pat Hughes

Quick to answer the phone and always helpful

5
Quick to answer the phone and always helpful Reviewed on: 22nd August 2025
D W's avatar
D W

Price gouging

1
Had to phone up as questions asked would implicate me as lying on account to then be told it didn’t matter and to still proceed. When I did follow through to quotes the price was eye watering for a low coverage product. Reviewed on: 22nd August 2025
Jon C's avatar
Jon C

Always great service

5
I’ve always received great service from Perfect Pet so I knew I didn’t want to switch providers. After speaking with Polly who managed to to get me a great renewal price, I was so happy we could afford to stick with Perfect Pet. Reviewed on: 22nd August 2025
Vicki R's avatar
Vicki R

Rang me back, gave me a discount, listened to me.

5
Rang me back, gave me a discount, listened to me. Reviewed on: 22nd August 2025
Dana D's avatar
Dana D

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