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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,741 reviews, last reviewed 24th Oct 2025
1793% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Great communication. Great communication. Quick responses when help is needed Reviewed on: 24th October 2025
Sophie's avatar
Sophie

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis
Visit provider site Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1741)

Perfect for Pets (and their humans)!

5
I have been with Perfect Pets for two years - their price and services are excellent. We cover our two dogs and my daughters they are older pets and their cover gives us peace in f mind that they will be cared for as they age further. Reviewed on: 22nd August 2025
Jane 's avatar
Jane

Great service so far from customer service team

5
Great service so far from customer service team Reviewed on: 22nd August 2025
Ben's avatar
Ben

Had to claim and was very simple

5
Had to claim and was very simple Reviewed on: 22nd August 2025
Simon Lee's avatar
Simon Lee

Amazing Company!

5
Everytime i have had to call Perfect Pet they have always been very helpful and solved my query very fast. I have recently had to make a claim onto my insurance which again was very easy with a lot of support offered and step to step instructions on what i needed to do. Reviewed on: 22nd August 2025
Kacey N's avatar
Kacey N

They have been great throughout the years we have be...

5
They have been great throughout the years we have been with them. Reviewed on: 22nd August 2025
Kelsey's avatar
Kelsey

Great customer service

5
I called to cancel a renewal and they price matched my new plan. Reviewed on: 22nd August 2025
Georgina G's avatar
Georgina G

Customer service really helpful.

5
Customer service really helpful.haven’t had to claim for anything yet so cannot comment on anything else Reviewed on: 22nd August 2025
Joanne M's avatar
Joanne M

Amazing!

5
Really easy website to use. Really decent prices for monthly/yearly insurance. Will definitely recommend if ever asked. Reviewed on: 22nd August 2025
Niamh D's avatar
Niamh D

Perfect Pet Cover and Service

5
I have stayed with Perfect Pet Insurance for 3 consecutive years. They paid a claim for one of my dogs when she needed surgery and I renewed the following year. I took out another policy for my younger dog and they helpfully adjusted my existing policy to reduce the overall cost. Couldn't be happier! Reviewed on: 21st August 2025
Nicola U's avatar
Nicola U

Telephone staff very friendly and helpful, really th...

5
Telephone staff very friendly and helpful, really thorough Reviewed on: 21st August 2025
sophie 's avatar
sophie

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