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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,741 reviews, last reviewed 24th Oct 2025
1441% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Great communication. Great communication. Quick responses when help is needed Reviewed on: 24th October 2025
Sophie's avatar
Sophie

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis
Visit provider site Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1741)

Smooth and easy with clear instructions to follow

5
Smooth and easy with clear instructions to follow Reviewed on: 22nd August 2025
Lok L's avatar
Lok L

Phone customer to sort out my email and Elliot was v...

5
Phone customer to sort out my email and Elliot was very helpful Reviewed on: 22nd August 2025
Pat Hughes's avatar
Pat Hughes

Quick to answer the phone and always helpful

5
Quick to answer the phone and always helpful Reviewed on: 22nd August 2025
D W's avatar
D W

Price gouging

1
Had to phone up as questions asked would implicate me as lying on account to then be told it didn’t matter and to still proceed. When I did follow through to quotes the price was eye watering for a low coverage product. Reviewed on: 22nd August 2025
Jon C's avatar
Jon C

Always great service

5
I’ve always received great service from Perfect Pet so I knew I didn’t want to switch providers. After speaking with Polly who managed to to get me a great renewal price, I was so happy we could afford to stick with Perfect Pet. Reviewed on: 22nd August 2025
Vicki R's avatar
Vicki R

Rang me back, gave me a discount, listened to me.

5
Rang me back, gave me a discount, listened to me. Reviewed on: 22nd August 2025
Dana D's avatar
Dana D

Fast, efficient and affordable

5
We've had to make 2 claims so far and both have been handled really quickly and efficiently, with great communication from Perfect Pets all through the process. Our premiums have been really reasonable considering the cover that we get and the fact we've already made claims, and the Perfect Perx rewards are a fantastic benefit that we've used quite a bit as well. Reviewed on: 22nd August 2025
MykDun's avatar
MykDun

Helpful customer care, competitive pricing, and on h...

5
Helpful customer care, competitive pricing, and on hand to efficiently deal with claims. Would thoroughly recommend this company to anyone in need of insurance! Reviewed on: 22nd August 2025
Tim B's avatar
Tim B

I was just wanting to change my direct debit details...

5
I was just wanting to change my direct debit details and the person was super friendly and easy to understand Reviewed on: 22nd August 2025
Alex's avatar
Alex

Quick at communication and pay outs

4
Quick at communication and pay outs Reviewed on: 22nd August 2025
Lisa R's avatar
Lisa R

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