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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Pet insurance

5
Very Helpful Guy called Elliot explained everything very pleasant, thank you. Reviewed on: 3rd September 2025
Jules's avatar
Jules

Customer service

5
Communication was so easy and staff were very helpful Reviewed on: 3rd September 2025
Michelle Morel 's avatar
Michelle Morel

Great service

4
Had to call customer service, the advisor was super helpful, followed through with everything he said he’d do and sped up the process for me due to the delay I’d experienced. Reviewed on: 3rd September 2025
Elly 's avatar
Elly

So fast to answer the phone and actually speak to a...

5
So fast to answer the phone and actually speak to a human Reviewed on: 3rd September 2025
Beth f's avatar
Beth f

Great so far.

5
Great so far. Happy with the new policy. Reviewed on: 28th August 2025
Rachael 's avatar
Rachael

It was easy and very simple to buy the right insuran...

5
It was easy and very simple to buy the right insurance for my dog Reviewed on: 27th August 2025
Mark C's avatar
Mark C

Very friendly and personal service.

5
Very friendly and personal service. Spent time explaining options and easy to understand. Great for renewal too as process don’t go up to much. Reviewed on: 26th August 2025
Lynne H's avatar
Lynne H

Good start, but fiddly renewal

4
Easy initial sign up and good terms, but with a frustrating need to negotiate over the phone to secure the renewal price I could see in price comparison searches. Reviewed on: 26th August 2025
Colin's avatar
Colin

Super easy to deal with and exactly the right cover

5
Super easy to deal with and exactly the right cover Reviewed on: 22nd August 2025
Mike S's avatar
Mike S

Excellent servics

5
I found the service friendly and professional and answered all my questions Reviewed on: 22nd August 2025
Sue's avatar
Sue

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