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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,741 reviews, last reviewed 24th Oct 2025
1441% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Great communication. Great communication. Quick responses when help is needed Reviewed on: 24th October 2025
Sophie's avatar
Sophie

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis
Visit provider site Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1741)

Do not insure with them.

1
Do not insure with them. They take your money and will not pay out when you make a claim. Avoid!! Reviewed on: 10th November 2024
Susan's avatar
Susan

Worst insurance company ever!

1
Worst insurance company ever! Do not recommend them at all!! Declined my claim and keep asking for the same details that was already provided by the vets. Vets put a letter in place with full histology but they think they know better than vets and now even declined to review my claim. I asked them to provide me with the complaints procedure so I know when the time comes but instead they raised a complaint for me that I did not asked for and then straight away declined my claim again. Im going to the financial Ombudsman now to fight for my rights!! Not customer friendly at all! Please listen to the reviews and pay a little bit more but get better service from other insurance companies! Reviewed on: 1st November 2024
Emoke G's avatar
Emoke G

Great information, competitive price and so far reas...

5
Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Customer service always good.

5
Customer service always good. Good value for money. Claim was processed quickly. However lots of small print for things not covered when making claims, which I’ve not experienced with other insurance companies. Took me off guard. Reviewed on: 16th October 2024
Emma H's avatar
Emma H

Good and professional.

5
Goid and professional. I reccomend. Reviewed on: 15th October 2024
Sylwia S's avatar
Sylwia S

Very helpful staff, great service

5
Very helpful staff, great service Reviewed on: 15th October 2024
Grzegorz K's avatar
Grzegorz K

Applied online , it was easy and straightforward, al...

5
Applied online , it was easy and straightforward, all the information I needed was there Reviewed on: 15th October 2024
Joseph tisdell's avatar
Joseph tisdell

My complaint was sorted within a few days, althought...

5
My complaint was sorted within a few days, althought it shouldnt have got that far, was still good to know the process works and I got my result Reviewed on: 15th October 2024
Tim C's avatar
Tim C

Only been with them for a day but got my docs, my lo...

5
Only been with them for a day but got my docs, my log ins and also have access to an online vet 24/7 Reviewed on: 15th October 2024
Kite P's avatar
Kite P

I have claimed many times over the years and always...

5
I have claimed many times over the years and always been more than reasonable Reviewed on: 15th October 2024
Penelope P's avatar
Penelope P

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