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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

Great Product. Wonderful Staff

5
Thankfully haven’t had to make a claim but I have every confidence if I do all will be fine. The customer service when taking out and renewing the policy has been amazing. Helpful friendly staff are simply great and nothing is too much trouble. Highly recommended. Reviewed on: 23rd July 2025
David D's avatar
David D

Would recommend 100%

5
Your customer service agents were helpful, friendly and happy to help with my query. Was almost as if nothing was too much trouble! Reviewed on: 21st July 2025
Erica Ware 's avatar
Erica Ware

Excellent customer service

5
Excellent customer support and nothing is too much trouble Reviewed on: 18th July 2025
Richard D's avatar
Richard D

Hassle-free Renewal!

5
Spoke to representative, Elliott regarding my renewal quote and got an excellent deal. Nothing was too much trouble, friendly and helpful service Reviewed on: 17th July 2025
Donna D's avatar
Donna D

Good price and nice person in call centre

5
Bought my dog's policy today, very happy with the cover and the price. Had a few questions so gave them a call - person I spoke to was really nice and helpful. Reviewed on: 16th July 2025
Becky's avatar
Becky

Double checking Documents

5
I hadn't checked documents after taking out insurance. A staff member rung me to check happy with insurance sent me email to sign up and download documents. Very polite etc... and was 2/3 cheaper than other dog insurances... been insuring dogs for nearly 28 years. Reviewed on: 14th July 2025
HelenLouise Richards 's avatar
HelenLouise Richards

I had to call today for advice and they were friendl...

5
I had to call today for advice and they were friendly, kind and professional and were able to help resolve my query. It was my first claim and I was unsure what was required. The assistant helped me through the paperwork explaining what was required. Reviewed on: 11th July 2025
Mary A's avatar
Mary A

Fantastic service easy to speak to

5
Fantastic service easy to speak to Reviewed on: 9th July 2025
John Fitzgibbon's avatar
John Fitzgibbon

Excellent Insurer.

5
Excellent Insurer. Fast payouts. Brilliant Claims team. Reviewed on: 7th July 2025
Omni one's avatar
Omni one

5 Star Claims Experience - speedy and efficient clai...

5
5 Star Claims Experience - speedy and efficient claims processing with great communication! Reviewed on: 7th July 2025
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Anonymous

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